SchedulerSkilled Coordinator

BrightStar Care of Sugar Land; Sugar Land (TX); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

401(k)

Competitive salary

Paid time off

Weekly pay w/ direct deposit

Job summary

BrightStar Care of Sugar Land, TX is seeking a dedicated Client Care Coordinator to schedule field staff and coordinate care for clients, ensuring a Higher Standard of Care.

The role requires strong communication, HIPAA knowledge, and the ability to triage priorities. Prior caregiver or CNA experience is a plus.

You will participate in on-call coverage and support clients and staff with issues, while maintaining accurate time reporting and payroll records.

Qualifications

• 2+ years of scheduling/staffing experience in home care or health care.
• CNA/HHA experience preferred.
• Proficiency with Word, Excel, and Outlook.
• Excellent written and verbal communication skills.
• HIPAA knowledge and healthcare regulations

Responsibilities

• Schedules field staff for skilled nursing visits
• Assists clients and field staff with issues
• Answers incoming calls
• Assists with the intake of new clients and informs potential clients of services
• Check client benefits and track authorizations
• Monitors daily time reports for payroll processing
• Shares on-call phone for evenings and weekends, managing problems and staffing call outs

Skills

Scheduling experience

Customer service

Communication skills

On-call availability

Problem-solving

Tools

Microsoft Office

Job description

Benefits:

401(k)

Competitive salary

Paid time off

Are you an experienced scheduler, intake specialist or care coordinator that loves helping people and offers excellent customer service? BrightStar Care of Sugar Land, TX is looking for a dynamic individual to coordinate the scheduling of our field staff to deliver a Higher Standard of Care for our clients. The Client Care Coordinator is responsible field staff assignments; and effectively managing positive communications with field staff, care recipients, and all members of the BrightStar Team.

The ideal candidate must have the ability to triage priorities and communicate effectively to clients and staff frequently. Prior experience as an caregiver or CNA is a plus!

Benefits:

Competitive pay ranging from $18.00 - $20.00 per hour

Weekly Pay w/ Direct Deposit

Paid Time Off

401K plan

Skilled Coordinator Responsibilities:

Schedules field staff for skilled nursing visits

Assists clients and field staff with issues

Answers incoming calls

Assists with the intake of new clients and informs potential clients of services

Check client benefits and track authorizations

Monitors and maintains daily time reports for payroll processing

Shares "on-call" phone for evenings and weekends, managing problems, emergencies and staffing call outs.

Client Care Coordinator Requirements:

2+ years of scheduling/staffing, and training experience within the home care or health care industry highly preferred.

2+ years CNA/HHA experience preferred.

Proficiency with Microsoft office applications, including Word, Excel, and Outlook.

Strong oratory and written communication skills.

Ability to provide superior customer service, problem-solve, and tactfully handle difficult situations.

Positive “can do” attitude.

Must be willing to accept evening and/or weekend on-call work.

Knowledge of HIPAA and healthcare office regulations

We are an Equal Opportunity Employer and do not discriminate against applicants due to race, ethnicity, gender, veteran status, or on the basis of disability or any other federal, state, or local protected class.