Scheduler/Receptionist

RWJBarnabas Health

Toms River (NJ)

On-site

USD 26,077 - 31,684

Part time

14 days+

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Benefits offered by this job

Paid Time Off (PTO)

Medical and Prescription Drug Insurance

Dental and Vision Insurance

Retirement Plans

Short & Long Term Disability

Life & Accidental Death Insurance

Tuition Reimbursement

Health Care/Dependent Care Flexible Spending Accounts

Wellness Programs

Discounts Through Partners

Job summary

RWJBarnabas Health is seeking a Scheduler/Receptionist for their Radiology Support Services. This part-time position requires strong interpersonal skills to greet patients, manage appointments, and assist with screening forms.

The ideal candidate must have a high school diploma and CPR BLS certification within three months of hiring. The role involves working Monday to Friday from 2:00 PM to 6:00 PM and offers various benefits including medical and prescription drug insurance, PTO, and a retirement plan.

Qualifications

High School Diploma or GED required.
CPR BLS certification from the American Heart Association required within 3 months of employment.
Strong computer skills, especially in Microsoft Office.
Excellent customer service and interpersonal communication skills.

Responsibilities

Greeting patients and managing patient appointments.
Monitoring Radiology wait times.
Interacting professionally with patients, both in person and over the phone.
Scheduling procedures correctly for various diagnostics.

Skills

Customer service skills

Interpersonal communication

Computer skills

Experience with PACS

Experience with EPIC

Education

High School Diploma/GED

CPR BLS certification

Tools

Microsoft Office

IDX

Job description

Job Title: Scheduler/Receptionist

Location: CMC Support

Department: Radiology Support Services

Req #: 0000240438

Status: Hourly

Shift: Day

Pay Range: $18.93 - $23.00 per hour

Pay Transparency: The above reflects the anticipated hourly wage range for this position if hired to work in New Jersey. The compensation offered to the candidate selected for the position will depend on several factors, including the candidate's educational background, skills and professional experience.

Job Overview

The Scheduler/Receptionist is responsible for performing clerical and administrative tasks within the radiology department.

Qualifications (Required)

High School Diploma/GED
CPR BLS certification from the American Heart Association required within 3 months of employment
Computer skills, Microsoft Office
Strong customer service skills and excellent interpersonal communication
Experience with PACS and EPIC preferred

Schedule

Part‑Time
Monday‑Friday, 2:00 PM‑6:00 PM
Holiday rotation as needed

Essential Functions

Duties include greeting patients, managing patient appointments, patient arrival for procedures, assists patients with screening forms and associated paperwork scheduling appointments and handling both in person and over the phone communication
Monitoring of Radiology wait times to ensure patients and their families are kept informed during their visit
Position offers diversity with learning and covering the file room, CD uploads, escalation of radiology read requests, and patient billing
Adherence to Patient Confidentiality and HIPAA
Flexibility for coverage with operational hours, rotating weekends as needed, rotating coverage for holidays
Demonstrates competence in appropriate use of IDX for ICD use and billing details
Demonstrates expertise in IDX scheduling, report and reception functions
Interact professionally through personal, telephone, or written communication, providing appropriate assistance
Reports patient complaints, problems and any outward signs, symptoms or unusual occurrences immediately to appropriate staff
Retrieve all reports and exhibit ability to fax to requesting physicians, nursing units, physician offices and ancillary departments with the institution
Schedule all procedures correctly for Ultrasound, Nuclear Medicine, CT, Diagnostic and Mammography
Transport patients to floor units or emergency departments if required

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Benefits