Scheduler, Primary Care

Children’s Hospital of Orange County; United States; On-site; USD 32,000 - 44,000; Full time

Job summary

The Scheduler at Children’s Hospital of Orange County in Orange, CA is responsible for scheduling patient appointments across clinics and ensuring complete information is obtained to facilitate registration. This role routinely coordinates with registration, clinic staff, and financial coordinators.

Requirements include at least six months of front office experience, a high school diploma, strong Microsoft Office skills, and knowledge of scheduling software.

Qualifications

• Minimum six (6) months of front office experience.
• One (1) year of experience as a Medical Office Assistant using scheduling software.
• High School Diploma/GED or equivalent.

Responsibilities

• Schedule patient appointments in appropriate clinic(s) and ensure complete information for registration.
• Routinely interacts with registration, clinic staff, and financial coordinators.

Skills

Communication

Interpersonal skills

Organization

Critical thinking

Problem solving

Bilingual English/Spanish

Education

High School Diploma/GED

Medical Office courses

Tools

Microsoft Office Suite

Scheduling software

Job description

Work Location Orange, California Work Shift Day – 08hrs (United States of America)

Why CHOC?

At CHOC, we strive to be the leading destination of children’s health by providing exceptional and innovative care. We are responsible for the overall health of our community’s pediatric population in our hospitals, clinics, and practices. And because of our breadth of care, your career at CHOC can be as diverse and fulfilling as you determine. CHOC’s compensation structure, benefits offerings, and career development programs are geared to helping you achieve your professional and personal goals.

Environmental Sustainability Statement

Driven by the connection between children's health and a healthy environment, we commit to creating a healthcare model that incorporates environmental sustainability aligned with our mission to protect children's health and patient safety.

Job Summary

The Scheduler is responsible for scheduling patient appointments in appropriate clinic(s) and to ensure thorough and complete information is obtained to facilitate the registration process. Routinely interacts with various internal departments including registration, clinic staff, and financial coordinators.

Pay Range

Minimum $23.00 Midpoint $27.94 Maximum $32.88 Rate of pay is determined by various factors, including but not limited to knowledge, skills, competencies, experience, education, as well as position requirements.

Experience

• Required: Minimum six (6) months of front office experience.
• Preferred: One (1) year of experience as a Medical Office Assistant using scheduling software.

Education

• Required: High School Diploma/ GED or equivalent.
• Preferred: Some post High School education, to include Medical Office courses.

Training

• None required.

Specialized Skills

• Required: Strong skills in using Microsoft office Suite (Excel, Word, Power Point). Ability to handle interruptions in work-tasks due to greeting people and answering a small multi-phone line. Exceptional verbal and written communication skills; interpersonal relationship and collaboration skills. Strong organization skills; excellent critical thinking, judgment, and problem-solving skills.
• Preferred: Strong knowledge of scheduling software products.

Bilingual in English/Spanish

Bilingual in English/Spanish

Licensure

Required: None required.

Work Environments

Functional Demand: Sedentary - Very light energy level Lift 10 lbs. box overhead. Lift and carry 15 lbs. Push/pull 20 lbs. cart. Physical Activity Requirements: Bending, Carry Objects, Climbing, Keyboard use/repetitive motion, Pinching/fine motor activities, Push/Pull, Reaching forward, Reaching overhead, Sitting, Squat/kneel/crawl (Squad & Knee), Standing, Talk or hear, Taste or smell, Twisting, Walking, Wrist position deviation Physical Activity Lifting Lifting (Floor to waist level) - Constant 67 or more%, Lifting (Floor to waist level) - Frequent 36-66%, Lifting (Floor to waist level) - Occasional 0-35%, Lifting (Waist level and above) - Constant 67 or more%, Lifting (Waist level and above) - Frequent 36-66%, Lifting (Waist level and above) - Occasional 0-35% Sensory Requirements: Color Discrimination, Depth Perception, Far Vision, Hearing, Near Vision Environment Requirements: Airborn Communicable Disease, Bloodborne Pathogens, Chemical, Dust Particular Matter, Extreme Noise Levels, Extreme Temperatures, Radiation, Uneven Surfaces or Elevations

Non-Discrimination Statement

CHOC does not discriminate on the basis of age, race, color, religion, national origin, ancestry, marital status, genetic information, disability, sex, gender (including pregnancy, breastfeeding, childbirth, lactation or related medical conditions), gender identity or expression, medical condition, sexual orientation, veteran status, military or uniformed service member status, or other protected characteristics in accordance with state and federal laws. CHOC will consider for employment qualified applicants with criminal histories, in accordance with the Fair Chance Initiative for Hiring. We encourage individuals from all backgrounds to apply for positions at CHOC, even if your experience doesn’t align perfectly with the listed qualifications for a particular role, as your unique experience may be a great addition to our culture for another one of our opportunities.

Recognition & Membership

Recognized year after year as national leader in employee engagement, and named one of the best children’s hospitals by U.S. News & World Report, this is an exciting time to be at CHOC. Our campus is constantly growing and offering new state-of-the art programs and services as we continue to meet the needs of more than 250,000 children annually, making the opportunities for career enrichment endless. We offer highly competitive salary levels and benefits, but the personal growth and fulfillment you’ll find at CHOC, coupled with an inspiring mission to nurture, advance, and protect the health and well being of children, are perhaps the most valuable payouts of all. We hope you will join our dedicated and talented team of associates committed to the highest standards of care and making a difference in the lives of children in Orange County – and beyond.

Environmental Commitment

Driven by the connection between children's health and a healthy environment, we commit to creating a healthcare model that incorporates environmental sustainability aligned with our mission to protect children's health and patient safety.

Join our Future

We're always in search for our next Defender of Childhood!