Scheduler, Primary Care

CHOC Children's; Orange (CA); On-site; USD 32,000 - 45,000; Full time

Job summary

CHOC Children’s in Orange, California seeks a Scheduler to coordinate patient appointments across clinics and ensure complete information for registration. The role requires at least six months in a front office setting; scheduling software experience is preferred.

Strong Microsoft Office skills and excellent communication are essential, with bilingual English/Spanish a plus. This position involves collaborating with multiple departments and interacting with families in a fast-paced pediatric

Qualifications

• Minimum six months of front office experience.
• High School Diploma or GED or equivalent.
• Some post High School education, including Medical Office courses, preferred.

Responsibilities

• Schedule patient appointments in clinic(s) and ensure complete information is collected for registration.
• Coordinate with registration, clinic staff and financial coordinators to facilitate the process.

Skills

Front office

MS Office

Scheduling software

Communication

Bilingual EN/SP

Education

High School Diploma/GED

Medical Office courses (preferred)

Tools

Microsoft Office Suite

Scheduling software

Job description

At CHOC, we strive to be the leading destination of children’s health by providing exceptional and innovative care. We are responsible for the overall health of our community’s pediatric population in our hospitals, clinics, and practices. And because of our breadth of care, your career at CHOC can be as diverse and fulfilling as you determine. CHOC’s compensation structure, benefits offerings, and career development programs are geared to helping you achieve your professional and personal goals.

Work Location

Orange, California

Work Shift

Day – 08hrs (United States of America)

Why CHOC?

At CHOC, we strive to be the leading destination of children’s health by providing exceptional and innovative care. We are responsible for the overall health of our community’s pediatric population in our hospitals, clinics, and practices. And because of our breadth of care, your career at CHOC can be as diverse and fulfilling as you determine. CHOC’s compensation structure, benefits offerings, and career development programs are geared to helping you achieve your professional and personal goals.

Environmental Sustainability Statement

Driven by the connection between children's health and a healthy environment, we commit to creating a healthcare model that incorporates environmental sustainability aligned with our mission to protect children's health and patient safety.

Job Summary

The Scheduler is responsible for scheduling patient appointments in appropriate clinic(s) and to ensure thorough and complete information is obtained to facilitate the registration process. Routinely interacts with various internal departments including registration, clinic staff, and financial coordinators.

Pay Range

Minimum $23.00 Midpoint $27.94 Maximum $32.88

Rate of pay is determined by various factors, including but not limited to knowledge, skills, competencies, experience, education, as well as position requirements.

Experience

• Required: Minimum six (6) months of front office experience.
• Preferred: One (1) year of experience as a Medical Office Assistant using scheduling software.

Education

• Required: High School Diploma/ GED or equivalent.
• Preferred: Some post High School education, to include Medical Office courses.

Training

• Required: None required.

Specialized Skills

• Required: Strong skills in using Microsoft office Suite (Excel, Word, Power Point). Ability to handle interruptions in work-tasks due to greeting people and answering a small multi-phone line. Exceptional verbal and written communication skills; interpersonal relationship and collaboration skills. Strong organization skills; excellent critical thinking, judgment, and problem-solving skills.
• Preferred: Strong knowledge of scheduling software products. Bilingual in English/Spanish

Licensure

• Required: None required.

Work Environments - Functional Demand

Sedentary - Very light energy level Lift 10 lbs. box overhead. Lift and carry 15 lbs. Push/pull 20 lbs. cart.

Physical Activity Requirements

Bending, Carry Objects, Climbing, Keyboard use/repetitive motion, Pinching/fine motor activities, Push/Pull, Reaching forward, Reaching overhead, Sitting, Squat/kneel/crawl (Squad & Knee), Standing, Talk or hear, Taste or smell, Twisting, Walking, Wrist position deviation

Physical Activity Lifting

Lifting (Floor to waist level) - Constant 67 or more%, Lifting (Floor to waist level) - Frequent 36-66%, Lifting (Floor to waist level) - Occasional 0-35%, Lifting (Waist level and above) - Constant 67 or more%, Lifting (Waist level and above) - Frequent 36-66%, Lifting (Waist level and above) - Occasional 0-35%

Sensory Requirements

Color Discrimination, Depth Perception, Far Vision, Hearing, Near Vision

Environment Requirements

Airborn Communicable Disease, Bloodborne Pathogens, Chemical, Dust Particular Matter, Extreme Noise Levels, Extreme Temperatures, Radiation, Uneven Surfaces or Elevations

Non-Discrimination Statement

CHOC does not discriminate on the basis of age, race, color, religion, national origin, ancestry, marital status, genetic information, disability, sex, gender (including pregnancy, breastfeeding, childbirth, lactation or related medical conditions), gender identity or expression, medical condition, sexual orientation, veteran status, military or uniformed service member status, or other protected characteristics in accordance with state and federal laws. CHOC will consider for employment qualified applicants with criminal histories, in accordance with the Fair Chance Initiative for Hiring.

We encourage individuals from all backgrounds to apply for positions at CHOC, even if your experience doesn’t align perfectly with the listed qualifications for a particular role, as your unique experience may be a great addition to our culture for another one of our opportunities.

If you desire support or accommodations throughout the Talent Acquisition process, please inform your Talent Acquisition Partner.