Scheduler - Patient Access Center

CHRISTUS Health; Beaumont (TX); On-site; USD 30,000 - 36,000; Full time

Job summary

CHRISTUS Health in Beaumont, TX is seeking a Full Time Scheduling Clerk to support the scheduling department. You will coordinate routine activities, direct patients and visitors, and maintain accurate records to ensure efficient service delivery.

The role requires good communication, basic computer skills, and the ability to work under pressure. Work hours are 8AM to 5PM, Monday through Friday, with confidentiality and professional conduct emphasized.

Qualifications

• High school diploma or equivalent is required.
• Basic computer knowledge and accurate data entry is essential.
• Strong verbal and written communication and confidentiality are required.

Responsibilities

• Coordinate and facilitate routine scheduling department activities.
• Direct patients and callers to appropriate departments with professionalism.
• Maintain current and accurate department records.
• Schedule staff appointments and manage scheduling details.
• Prepare and proofread correspondence and reports to deadlines.
• Follow up with patients to ensure satisfaction and report findings.

Skills

Basic Computer Knowledge

Effective communication

Interpersonal and analytical skills

Ability to work under stress

Education

High School Diploma or equivalent

Tools

Office software

Job description

Summary

Responsible for coordinating and facilitating the routine activities of the scheduling department. Assists with work load by performing clerical activities necessary for the efficient and effective operation of the department..

Summary

Responsible for coordinating and facilitating the routine activities of the scheduling department. Assists with work load by performing clerical activities necessary for the efficient and effective operation of the department..

Responsibilities

• Maintains consistency with Administrative and Departmental policies with appropriate behavior, dress, attitude, attendance, confidentiality, professionalism, and reliability.
• Greets and obtains information necessary to direct patients, visitors and telephone callers to the appropriate individual or department. Uses initiative and judgment to ensure that proper attention is given to matters of priority, especially patient care complaints.
• Maintains current and accurate records in the department.
• May schedule appointments for staff informing appropriate persons, noting on schedule correct date, time, and name.
• Types correspondence, reports, etc., meeting deadlines, proof reads to ensure accuracy and coherency, copies and distributes letters, reports, etc., as directed, maintains functional and orderly filing system for retrieval of office and patient files.
• Responsible for ensuring patient satisfaction by performing follow up phone calls with prior patients and reporting findings.

Requirements

• Basic Computer Knowledge
• Ability to communicate effectively, both verbally and in writing.
• Must demonstrate good interpersonal and analytical skills, the ability to work under stress and maintain composure, be able to prioritize tasks and maintain confidentiality.
• Demonstrates excellent customer service skills.
• One year clerical or comparable position, preferred
• High school diploma or equivalent.

Work Schedule

8AM - 5PM Monday-Friday

Work Type

Full Time