Scheduler – Mobile Lung Screening

Indiana University Health; Indianapolis (IN); Hybrid; USD 35,000 - 50,000; Full time

Job summary

Indiana University Health, Inc. is seeking a Full-Time Mobile Lung Screening Scheduling Coordinator at IU Health University Hospital. This hybrid role involves coordinating patient appointments, outbound/inbound calls about screenings, and processing required prior authorizations within departmental guidelines.

You will engage with patients and the care team to ensure timely screenings, adherence, and efficient scheduling, reflecting the program’s commitment to seamless care delivery.

Qualifications

• High school diploma or equivalent required.
• Medical office experience preferred.
• Knowledge of insurance verification preferred.
• Knowledge of Cerner scheduling preferred.
• Requires general knowledge of medical terminology and general anatomy to recognize and document examinations/diagnoses.
• Requires basic computer skills.
• Scheduling experience preferred.

Responsibilities

• Coordinate patient appointments and schedule changes according to departmental guidelines.
• Conduct outbound and inbound calls to patients regarding annual screening appointments, follow-ups, and program participation.
• Request, track, and secure prior authorizations as required by insurance plans.
• Assist with reminder calls and outreach to reduce missed appointments and improve screening adherence.
• Track annual screening due dates and perform proactive outreach to encourage ongoing participation.

Skills

Medical office experience

Insurance verification knowledge

Cerner scheduling knowledge

Medical terminology knowledge

Basic computer skills

Scheduling experience

Education

High school diploma or equivalent

Tools

Cerner scheduling

Job description

Overview

Position Details:

Status: Full-Time, 40 hours per week.

Schedule: Monday - Friday, 8:00 AM - 4:30 PM. Occasional Saturdays required for lung screening special events.

Location: Hybrid / IU Health University Hospital

Department: Mobile Lung Screening

Position Summary:

This role requires regular interaction with patients, providers, and interdisciplinary team members to ensure seamless coordination of care.

Schedule, reschedule, and confirm patient appointments in accordance with departmental guidelines. Conduct outbound and inbound calls to patients regarding annual screening appointments, follow-up care, and program participation. Request, track, and secure prior authorizations as required by insurance plans. Assist with reminder calls and outreach efforts to reduce missed appointments and improve screening adherence. Track annual screening due dates and perform proactive patient outreach to encourage ongoing participation.

Position Requirements:

• High school diploma or equivalent required.
• Medical office experience preferred.
• Knowledge of insurance verification preferred.
• Knowledge of Cerner scheduling preferred.
• Requires general knowledge of medical terminology and general anatomy in order to recognize and accurately record requested examinations and diagnoses.
• Requires basic computer skills.
• Scheduling experience preferred.