Scheduler Care Coordinator

Pasco/SW Home Health; United States; On-site; USD 28,000 - 30,000; Full time

Job summary

PASCO/SW Home Health & Hospice is seeking a Scheduler Care Coordinator in the United States to manage staffing and workflow within Home Care Home Base, supporting the home health agency’s operations. You will build positive relationships with staff, patients, families, and referral sources to ensure smooth scheduling and high-quality service.

The role requires strong communication, exceptional customer service, and the ability to multitask in a fast-paced office.

Qualifications

• Strong written and oral communication.
• Ability to coordinate patient services and staff availability.
• Respond to staff requests and scheduling needs.

Responsibilities

• Manage all aspects of staffing and workflow in Home Care Home Base.
• Support operations of the Home Health Agency and maintain relationships with staff, patients, and referral sources.
• Provide excellent customer service and information to internal/external stakeholders.

Skills

Customer service

Communication skills

Scheduling software

Team player

multitasking

Tools

Home Care Home Base

Job description

Join a Team That Puts YOU First! At PASCO/SW Home Health & Hospice we do things differently. Our philosophy is simple: our team comes first. When you feel supported, empowered, and valued, you deliver the kind of care that changes lives. That’s why we invest in your growth from day one, through mentorship, ongoing education, and a culture that encourages intelligent risk-taking and innovation. If you’re passionate about making a difference and want a career that grows with you, PASCO/SW is the place to be!

Scheduler Care Coordinator. Care with Heart, Presence, and Purpose . As the Scheduler care coordinator is responsible for managing all aspects of the staffing process and completion of workflow in Home Care Home Base to support operations of the Home Health Agency. This position also requires establishing and maintaining positive relationships with all related entities (internal staff, clinical and non- medical field employees, contract staff, patients/families, referral sources, etc.), responding to staff requests/concerns client scheduling requests and maintaining information to assist in the coordination of patient services and staff availability.

Demonstrates strong written and oral communication skills in person, over the phone (verbal and text) and over email. Establishes productive organizational skills and habits. Provides excellent customer service skills. Strong team skills. Demonstrates autonomy, organization, assertiveness, flexibility and cooperation in performing job responsibilities. Technical aptitude to know, learn and master the agency’s software. Ability to multi-task in a fast-paced office environment. Promote and demonstrate company core values and mission.

Pay Rate: $ 20.00 - $22.00

The employer for this position is stated in the job posting. The Pennant Group, Inc. is a holding company of independent operating subsidiaries that provide healthcare services through home health and hospice agencies and senior living communities located throughout the US. Each of these businesses is operated by a separate, independent operating subsidiary that has its own management, employees and assets. More information about The Pennant Group, Inc. is available at http://www.pennantgroup.com.