Scheduler

Grmc; Silver City, Northern (NM, KY); Hybrid; USD 30,000 - 42,000; Full time

Job summary

GRMC in Silver City, NM is seeking a Scheduler for the Diagnostic Imaging Department. The role provides clerical support, answers phones, schedules exams for all imaging sections, verifies insurance and pre-authorizations, and confirms patient appointments.

The ideal candidate has a High School diploma or GED (some college preferred), is proficient with Microsoft Office, and can communicate clearly with patients and staff. Bilingual Spanish-speaking skills are highly valued.

Qualifications

• Minimum High School Diploma or GED; some college education preferred.
• Typing skills and proficiency with Microsoft Office applications.
• Spanish speaking highly preferred.

Responsibilities

• Schedules and confirms patient exams for all Diagnostic Imaging sections.
• Provides front desk customer service and order entry as needed.
• Verifies insurance information and pre-authorizations and works with referring offices to obtain authorizations.
• Receives and records patient information and correlates physician orders with exam requests.
• Maintains confidentiality of patient information and medical records.
• Answers phones and directs calls; maintains clean work area.

Skills

Typing skills

Microsoft Office proficiency

Customer service

Spanish speaking

Education

High School Diploma or GED

Some college education preferred

Tools

Meditech system

Job description

Description

The Scheduler is responsible for providing clerical support in the scheduling area of the Diagnostic Imaging Department. S/he answers phones, schedules exams for all Diagnostic Imaging sections, verifies insurance and pre-authorizations, and confirms patient appointments.

ESSENTIAL FUNCTIONS

• Schedules and confirms patient exams for all modalities.
• Provides general patient education, preparation information and instructions. Verifies preparations, age, labs, allergies, diseases, and metal in the body, and orders appropriate medications or exams.
• Verifies insurance information and pre-authorizations and works with referring offices to assure authorizations are obtained.
• Receives and records patient information, including correlation of physician orders with exam request.
• Verifies orders, labs and authorizations.
• Maintains adequate records to ensure safety, proper care, and confidentiality with regard to patients and medical records.
• Communicates with technologist and radiologist regarding questions or issues.
• Provides front desk customer service, as needed, including order entry.
• Answers the phone and directs calls.
• Stocks supplies and maintains a clean work area.
• Additional duties as assigned.

Requirements

EDUCATION & TRAINING REQUIREMENTS

• Minimum High School Diploma or GED; some college education preferred
• Knowledge of medical terminology is highly preferred
• Typing skills and proficiency with Microsoft Office applications

WORK EXPERIENCE REQUIREMENTS

• Office work experience, including answering phones, scheduling, communicating with the public, typing, and filing
• Familiarity with Meditech system and office equipment is desired
• Spanish speaking highly preferred
• Excellent customer service skills

Note: Job description available upon request

**All required documents must be presented at time of hire.**

EXTERNAL APPLICANT: Employment is contingent upon successful completion of pre-employment drug and alcohol testing.

GRMC is an Equal Opportunity Employer