Scheduler

SSM Health; Madison (WI); On-site; USD 19,000 - 28,000; Part time

Job summary

SSM Health in Wisconsin is seeking a Scheduling Clerk to support patient access and ensure appointments are booked accurately across locations. This part-time, day-shift role emphasizes friendly, precise service to patients and providers.

You will collect data directly from patients and referring offices to confirm and create appointments, update provider contact information, and enter all details into the electronic medical record, following site protocols and ensuring compliance.

Qualifications

• High School diploma or GED (or 10 years of work experience)
• No prior experience required for this role

Responsibilities

• Coordinates scheduling and referrals to other healthcare providers and services. Obtains approval for schedule changes or cancellations as appropriate.
• Assists with maintenance and updating of provider contact information.
• Ensures that all medical appointments, special instructions and patient information is entered into the electronic medical system.
• Follows site-specific protocols and maintains up-to-date documentation to ensure compliance.
• Performs other duties as assigned.

Education

High School diploma/GED or 10 years of work experience

Job description

Worker Type:

Regular

Job Highlights:

Join a team where your work matters—every moment, every patient, every community. At SSM Health, you'll be empowered to grow, supported to thrive, and inspired to make a lasting impact.

Schedulers at SSM Health play a vital role in the patient experience, often serving as a patient's first point of contact. They help ensure patients are connected with the right provider, at the right location, and at the right time to receive the care they need.

Department:

Scheduling

Schedule:

Monday, Wednesday and Friday 8:00am - 2:00pm

Job Summary:

Responsible for collecting data directly from patients and referring provider offices to confirm and create scheduled appointments for patient services.

Job Responsibilities and Requirements:

PRIMARY RESPONSIBILITIES

• Coordinates scheduling and referrals to other healthcare providers and services. Obtains approval for schedule changes or cancellations as appropriate.


• Assists with maintenance and updating of provider contact information.


• Ensures that all medical appointments, special instructions and patient information is entered into electronic medical system.


• Follows site-specific protocols and maintains up-to-date documentation to ensure compliance.


• Performs other duties as assigned.

EDUCATION

• High School diploma/GED or 10 years of work experience

EXPERIENCE

• No experience required

PHYSICAL REQUIREMENTS

• Frequent lifting/carrying and pushing/pulling objects weighing 0-25 lbs.


• Frequent sitting, standing, walking, reaching and repetitive foot/leg and hand/arm movements.


• Frequent use of vision and depth perception for distances near (20 inches or less) and far (20 feet or more) and to identify and distinguish colors.


• Frequent use of hearing and speech to share information through oral communication. Ability to hear alarms, malfunctioning machinery, etc.


• Frequent keyboard use/data entry.


• Occasional bending, stooping, kneeling, squatting, twisting and gripping.


• Occasional lifting/carrying and pushing/pulling objects weighing 25-50 lbs.


• Rare climbing.

REQUIRED PROFESSIONAL LICENSE AND/OR CERTIFICATIONS

• None

Department:

7880840164 CO Dane Centralized Operations

Work Shift:

Day Shift (United States of America)

Scheduled Weekly Hours:

24

SSM Health is an Equal Opportunity Employer. SSM Health provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, gender, pregnancy, sexual orientation, gender identity, national origin, age, disability, protected veteran status, genetic information, or any other characteristic protected by applicable federal, state, or local law.