Scheduler

Memorial Medical Center Las Cruces; Las Cruces (NM); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Comprehensive benefits

Paid time off

401(k) retirement plan with company i

Wellness programs

Job summary

Memorial Medical Center Las Cruces is seeking a Scheduler to coordinate patient testing, admissions and related procedures. You will obtain pre-certifications, verify insurance data and enter information in scheduling and order-entry systems, while communicating with patients and physician offices.

The role requires strong organizational skills, the ability to work under pressure, and careful attention to details.

Qualifications

• High school diploma or equivalent required.
• Three years of directly related experience may substitute for the required education.
• Experience with scheduling and patient access processes is preferred.

Responsibilities

• Schedules patient testing, procedures, and admissions; obtains pre-certification numbers and insurance information; enters data in scheduling or registration systems.
• Schedules patients for ancillary, surgical, and medical testing, ensuring availability of personnel and avoiding conflicts.
• Notifies patients or staff of any carrier issues or special instructions that may affect benefits or testing.
• Communicates testing requirements and provides necessary documents to patients and physician offices.
• Keeps up-to-date with scheduling reports to coordinate patient registration and testing timelines.
• Obtains physician orders and authorizations; enters outpatient procedures in the Order Entry System.
• Ensures consistency between scheduling and admissions modules for admitted patients.
• Reports to the Patient Access Supervisor.

Skills

Critical thinking

Decisive judgment

Stress management

Organizational skills

Time management

Prioritization

Office equipment operation

Education

High school diploma or equivalent

Tools

Order Entry System

Scheduling/Registration System

Job description

Your Experience Matters

Memorial Medical Center is part of Lifepoint Health, a diversified healthcare delivery network with facilities coast to coast. We are driven by a profound commitment to prioritize your well‑being so you can provide exceptional care to others. As a Scheduler, joining our team, you're embracing a vital mission dedicated to making communities healthier®. Join us on this meaningful journey where your skills, compassion and dedication will make a remarkable difference in the lives of those we serve.

How You'll Contribute

• Schedules patient testing/procedures/admissions; obtains pre-cert/authorization numbers and enters in the scheduling or registration system; obtains and enters accurate insurance information; answers incoming phone calls.
• Schedules all patients for ancillary, surgical, and medical testing/procedures/admissions, ensuring that patients are not scheduled when personnel are unavailable.
• Informs patient or physician's office staff of any carrier that is out of network or any issue that may result in a decrease of benefits.
• Informs patient or physician's office staff of any special instructions or testing requirements, and/or provides any other pertinent information or documents.
• Maintains knowledge of the scheduling reports for the next day to ensure patient registration staff are aware of patients presenting for services; appropriate testing is performed; time is available; appropriate staff are available for testing or procedures to be performed.
• Obtains physician's orders and authorization/pre-certification. Enters outpatient procedures in the Order Entry System.
• Ensures consistency between scheduling module and admissions module, for patients being admitted for services.
• Reports to Patient Access Supervisor.

What we're looking for

• High school diploma or equivalent required; three years of directly related experience may be substituted for the required education.

Skills & Experience

• Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision.
• Must be able to work in a stressful environment.
• Organizational and time management skills.
• Ability to prioritize work based upon patient/department needs.
• Ability to operate standard office equipment, including but not limited to, computer, copier, telephone, fax, scanner.

Schedule: Full-time

Why join us

We Believe That Investing In Our Employees Is The First Step To Providing Excellent Patient Care. In Addition To Your Base Compensation, This Position Also Offers

• Comprehensive Benefits: Multiple levels of medical, dental and vision coverage for full‑time and part‑time employees.
• Financial Protection & PTO: Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off.
• Financial & Career Growth: Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match.
• Employee Well‑being: Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs).
• Professional Development: Ongoing learning and career advancement opportunities.

More About Memorial Medical Center

Memorial Medical Center is a 199-bed acute medical/surgical teaching hospital located in Las Cruces, NM, and is part of Lifepoint Health, a diversified healthcare delivery network committed to making communities healthier® with acute care, rehabilitation, and behavioral health facilities from coast to coast. From your first day to your next career milestone-your experience matters.

Memorial Medical Center is an Equal Opportunity Employer. MMC is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment.

EEOC Statement

Memorial Medical Center is an Equal Opportunity Employer. Memorial Medical Center is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment.