Scheduler

Memorial Medical Center Las Cruces; Las Cruces (NM); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

Paid time off

Tuition assistance

401(k) with company match

Job summary

Memorial Medical Center Las Cruces is seeking a Scheduler to join the Ear Nose Throat Institute. You will schedule tests, procedures, admissions, and obtain pre-certifications, while entering accurate insurance information in scheduling and registration systems.

We look for a candidate with a high school diploma or equivalent and healthcare scheduling experience; strong organizational and multitasking skills are essential to manage busy workloads and ensure timely patient care.

Qualifications

• High school diploma or equivalent required; 3 years of directly related experience may substitute for the education.
• Healthcare scheduling experience preferred.
• Medical terminology, billing, and/or collection experience preferred.
• Computer experience required.

Responsibilities

• Schedules patient testing, procedures and admissions and obtains pre-certifications/authorization; enters in scheduling or registration system.
• Schedules all patients for ancillary, surgical, and medical testing/procedures/admissions ensuring staff availability.
• Informs patient or physician office of out-of-network carriers or any benefit-impacting issues.
• Informs patient or physician office staff of special instructions or testing requirements and provides pertinent documents.
• Maintains knowledge of scheduling reports for the next day to coordinate patient registration and staffing.
• Obtains physician orders and authorization; enters outpatient procedures in the Order Entry System.
• Ensures consistency between scheduling and admissions modules for admitted patients.

Skills

Critical thinking

Stress management

Organizational skills

Time management

Prioritization

Education

High school diploma or equivalent

Tools

Order Entry System

Scheduling software

Microsoft Office

Job description

Your Experience Matters

Memorial Medical Center is part of Lifepoint Health, a diversified healthcare delivery network with facilities coast to coast. We are driven by a profound commitment to prioritize your well-being so you can provide exceptional care to others. As a Scheduler, joining our team, you're embracing a vital mission dedicated to making communities healthier.

Join us on this meaningful journey where your skills, compassion and dedication will make a remarkable difference in the lives of those we serve.

How You'll Contribute

A Scheduler who excels in this role:

• Schedules patient testing/procedures/admissions; obtains pre-cert/authorization numbers and enters in the scheduling or registration system; obtains and enters accurate insurance information; answers incoming phone calls
• Schedules all patients for ancillary, surgical, and medical testing/procedures/admissions, ensuring that patients are not scheduled when personnel are unavailable.
• Informs patient or physician's office staff of any carrier that is out of network or any issue that may result in a decrease of benefits.
• Informs patient or physician's office staff of any special instructions or testing requirements, and/or provides any other pertinent information or documents.
• Maintains knowledge of the scheduling reports for the next day to ensure patient registration staff are aware of patients presenting for services; appropriate testing is performed; time is available; appropriate staff are available for testing or procedures to be performed.
• Obtains physician's orders and authorization/pre-certification. Enters outpatient procedures in the Order Entry System.
• Ensures consistency between scheduling module and admissions module, for patients being admitted for services.

Education

What we're looking for

• High school diploma or equivalent Required or at least three years of directly related experience may be substituted for the required education.

Work Experience

• Prior scheduling experience in a healthcare environment is strongly preferred. Medical terminology, billing, and/or collection experience preferred. Computer experience required

Skills

• Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision.
• Must be able to work in a stressful environment.
• Organizational and time management skills.
• Ability to prioritize work based upon patient/department needs.
• Ability to operate standard office equipment, including but not limited to, computer, copier, telephone, fax, scanner.

Schedule

Full-time, located in the Ear Nose Throat Institute

Why join us

We Believe That Investing In Our Employees Is The First Step To Providing Excellent Patient Care. In Addition To Your Base Compensation, This Position Also Offers

• Comprehensive Benefits: Multiple levels of medical, dental and vision coverage for full-time and part-time employees.
• Financial Protection & PTO: Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off.
• Financial & Career Growth: Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match.
• Employee Well‑being: Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs).
• Professional Development: Ongoing learning and career advancement opportunities.

More About Memorial Medical Center

Memorial Medical Center is a 199-bed acute medical/surgical teaching hospital located in Las Cruces, NM, and is part of Lifepoint Health, a diversified healthcare delivery network committed to making communities healthier with acute care, rehabilitation, and behavioral health facilities from coast to coast. From your first day to your next career milestone-your experience matters.

EEOC Statement

Memorial Medical Center is an Equal Opportunity Employer. Memorial Medical Center is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment

Lifepoint Health is a leader in community-based care and driven by a mission of Making Communities Healthier. Our diversified healthcare delivery network spans 29 states and includes 63 community hospital campuses, 32 rehabilitation and behavioral health hospitals, and more than 170 additional sites of care across the healthcare continuum, such as acute rehabilitation units, outpatient centers and post-acute care facilities. We believe that success is achieved through talented people. We want to create places where employees want to work, with opportunities to pursue meaningful and satisfying careers that truly make a difference in communities across the country.