Scheduler

Heritage-Valley-Health-System; Dawson (PA); On-site; USD 32,000 - 42,000; Full time

Job summary

Heritage Valley Beaver in Beaver, PA is seeking a full-time Scheduling Coordinator for Diagnostic Service exams in Radiology, Cardiology, Pulmonology, Neurology and Nuclear Medicine. Shifts are 8am–5pm, Monday–Friday, with varied scheduling to meet department inter-relationships.

The role requires a high school diploma or equivalent, medical terminology background, solid computer skills, and the ability to stay calm and organized in a fast-paced, high-volume environment.

Qualifications

• Must be a high school graduate, or equivalent.
• Must have medical terminology background.
• Must have computer skills and experience.
• Must orally project a positive public image.
• Must be able to remain calm and patient during peak workload periods.
• Must possess excellent organizational and multitasking skills.
• Successful completion of applicable clearances within 90 days of commencing employment.

Responsibilities

• Schedule Diagnostic Service exams for multiple departments with understanding of inter-relationships.
• Interpret verbal and written physician orders into specific exams with accuracy.
• Utilize effective questioning to determine patient and office needs.
• Provide clear, courteous instructions to patients and staff about exams and treatment issues.
• Maintain professional rapport with callers and respond promptly to questions.

Skills

Medical terminology

Computer skills

Interpersonal communication

Organizational skills

Multitasking

Education

High school diploma or equivalent

Job description

Heritage Valley Beaver
Beaver, PA 15009, USA

• Travel Required : No

Description

Location: Heritage Valley Beaver.

Work Hours: Full Time. Various shifts between 8am-5pm, Monday-Friday.

Basic Function

Responsible for efficient and accurate scheduling of Diagnostic Service exams for Radiology, Cardiology, Pulmonology, Neurology, and Nuclear Medicine Departments with knowledge of their inter-relationships to several departments. Develops and maintains a professional and positive rapport with large volumes of callers each day. Displays confidence, knowledge and reliability to callers. Precisely interprets verbal and written physician orders into specific exams. Utilizes effective questioning techniques to help customers determine needs. Promptly and courteously responds to patient, office personnel, physician, and peer questions. Provides easily understood oral instructions to patients and office personnel concerning exam, scheduling, and treatment issues. Utilizes effective word choices and appropriate responses at all times.

Qualifications

Required

• Must be a high school graduate, or equivalent
• Must have medical terminology background
• Must have computer skills and experience
• Must orally project a positive public image
• Must be able to remain calm and patient during peak workload periods
• Must possess excellent organizational and multitasking skills
• Ability to perform in a high productivity, fast-paced environment
• Successful completion of applicable clearances as outlined in Human Resources policy HR-106 within 90 days of commencing employment.

Preferred

• Previous work experience in healthcare field
• Previous telephone work experience
• Additional coursework in a medical office/business field
• Knowledge of CPT and ICD-10 coding

Travel Required

No .

Equal Opportunity Employer
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