Scheduler II - Blue Ash Spine Surgery - Full Time - Days

The Christ Hospital; Cincinnati (OH); On-site; USD 36,000 - 54,000; Full time

Job summary

The Christ Hospital in Cincinnati, OH is seeking a medical secretary to support the medical director and manage patient care scheduling. The role facilitates flow of information between physician, patient, and referring physician, and requires surgery scheduling experience.

Responsibilities include daily scheduling, handling labs and tests, coordinating meetings, taking minutes, and maintaining confidentiality across records and communications.

Qualifications

• High School Diploma or equivalent required; Associates degree or Medical Secretary Certification preferred.
• 2 years medical office experience and 1 year scheduling experience required; administrative/secretarial experience preferred.

Responsibilities

• Manages daily patient and physician scheduling using appropriate systems for ordering labs and diagnostic tests; provides clerical support to the clinical team.
• Obtains records and films for the daily schedule; handles confidential information with discretion.
• Answers and makes daily patient and physician calls; transcribes, distributes and files correspondence; coordinates meetings and travel for physicians; attends and takes minutes for meetings.
• Checks out patients, schedules follow-up appointments or testing, and collects co-pays; schedules surgeries.
• Verifies referrals and performs pre-certifications as appropriate; assists with training of new schedulers.
• Maintains cash drawer, reconciles balances, prepares deposits; batches fee tickets and submits to CBO daily.

Skills

Schedule management

Multitasking

Confidentiality

Communication

Education

High School Diploma or equivalent

Associates degree or Medical Secretary Certification

Tools

Copier

Fax

Telephone system

Postage equipment

Microsoft Outlook

Microsoft Word

Excel

Job description

Job Description

Acts as medical secretary to medical director and schedules patient care activity in the office and facilitates flow of information between physician, patient, and the referring physician. Must have surgery scheduling experience.

Responsibilities

• Manages daily patient and physician scheduling using appropriate systems for ordering of labs, diagnostic test orders and scheduling. Provides clerical support to clinical team. Obtains records, films, etc. in preparation of daily schedule. Assignments may be of a confidential manner and require judgment and discretion at all times.
• Answers telephone makes daily patient, physician and other phone calls. Transcribes, distributes and files correspondence and administrative documents. Coordinates meeting plans and travel arrangements for physician. Attend and take minutes for meetings. Opens and sorts mail. Order Supplies as needed.
• Checks out patients, answers questions, schedules follow-up appointments or testing, collect co-pays. Schedules surgeries.
• Verifies referrals and performs pre-certifications as appropriate. Manages and updates to volumes of patient care policies. Assist with training of new schedulers.
• Maintains cash drawer, reconciles balances, prepares deposits by completing deposit slips, may take deposits to the bank, batches fee tickets, checks for their accuracy and completion, completes batch header documentation, and submits batches to CBO daily.
• All other duties as assigned.

Qualifications

• EDUCATION: High School Diploma or equivalent required, Associates degree or Medical Secretary Certification preferred.
• YEARS OF EXPERIENCE: 2 years medical office experience and 1-year prior scheduling experience required. Administrative or secretarial experience preferred.
• REQUIRED SKILLS AND KNOWLEDGE: copier, fax, telephone system, postage equipment, and computer skills (Microsoft Outlook, Word, and Excel). Excellent organization and communication skills required. Must be able to multi-task and maintain confidentiality. Must be experienced in surgery schedulling.