Scheduler

Baton Rouge Clinic; Baton Rouge (LA); On-site; USD 19,000 - 28,000; Full time

Job summary

Baton Rouge Clinic is seeking a detail-oriented scheduler/receptionist to support patient flow in a fast-paced healthcare environment.

The role involves coordinating appointments, verifying insurance, maintaining records, and delivering excellent customer service while upholding HIPAA regulations.

Qualifications

• High school diploma or GED required.
• Minimum 6 months experience as scheduler or receptionist.
• Knowledge of insurance verification and authorization processes.
• Strong computer and data entry skills with high attention to detail.
• Excellent verbal and written communication skills.
• Ability to multitask and work effectively in a team-oriented environment.

Responsibilities

• Schedule and coordinate patient appointments.
• Verify patient insurance eligibility and benefits.
• Maintain accurate and confidential patient records.
• Communicate effectively with patients, providers, and office staff.
• Ensure efficient daily office operations and patient flow.
• Provide exceptional customer service in a professional and courteous manner.
• Demonstrate strong organizational skills and attention to detail.
• Assist with general administrative and front office duties as needed.
• Maintain compliance with office policies, procedures, and HIPAA regulations.
• Previous medical scheduling or receptionist experience preferred.

Skills

Scheduling

Insurance verification

Data entry

Verbal communication

Written communication

Attention to detail

HIPAA compliance

Teamwork

Education

High school diploma or GED

Job description

Description

The Baton Rouge Clinic, AMC is seeking a detail-oriented and professional candidate with knowledge of medical insurance processes, strong data entry accuracy, and excellent communication skills. The ideal candidate will have previous experience scheduling appointments within a large physician group and the ability to provide outstanding customer service in a fast-paced healthcare environment.

Essential Duties and Responsibilities:

• Schedule and coordinate patient appointments.
• Verify patient insurance eligibility and benefits.
• Maintain accurate and confidential patient records.
• Communicate effectively with patients, providers, and office staff.
• Ensure efficient daily office operations and patient flow.
• Provide exceptional customer service in a professional and courteous manner.
• Demonstrate strong organizational skills and attention to detail.
• Assist with general administrative and front office duties as needed.
• Maintain compliance with office policies, procedures, and HIPAA regulations.
• Previous medical scheduling or receptionist experience preferred.

Requirements

Education:

• High school diploma or GED required

Experience:

• Minimum of 6 months of experience in a scheduler or receptionist role
• Knowledge of insurance verification and authorization processes
• Strong computer and data entry skills with high attention to detail
• Excellent verbal and written communication skills
• Ability to multitask and work effectively in a team-oriented environment.

Physical Requirements:

• Ability to stand, walk, bend, and reach throughout the workday.
• Ability to lift up to 50 pounds, with or without reasonable accommodation.
• Ability to perform patient care activities and operate standard medical equipment.
• Ability to use computers and standard office equipment.