Scenic Campground Host & Guest Services

Outdoor Recreation Hospitality llc

Campton (NH)

On-site

USD 17,000 - 22,000

Full time

2 hours ago
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Job summary

Outdoor Recreation Hospitality LLC, dba White Mountain – Saco- (White Mountain National Forest, NH) seeks a Host to help provide a quality recreational experience for visitors across our campground operations. This role typically involves two people but may be filled solo in some locations, handling gate/check-in, parking, housekeeping, and guest services.

Responsibilities include checking in campers, collecting fees, stocking retail items, operating a POS, and ensuring safety and cleanliness.

Qualifications

  • Excellent verbal and written communication skills required.
  • Ability to provide courteous, helpful customer service in a busy outdoor setting.
  • Comfortable working with the public and giving information on rules and local attractions.
  • Ability to de-escalate challenging situations with guests.

Responsibilities

  • Provide courteous customer service and educate visitors on park rules and local attractions.
  • Register campers and process payments for fees and retail items.
  • Operate a cash register and handle cash, card, and debit transactions; maintain logs.
  • Ensure cleanliness and safety by performing cleaning and maintenance tasks.
  • Assist with occasional retail duties and program activities as needed.
  • Report unsafe conditions and equipment issues to the supervisor.

Skills

Customer service
Verbal communication
Written communication
Public interaction
De-escalation

Job description

Outdoor Recreation Hospitality LLC, dba White Mountain – Saco- (White Mountain National Forest, NH) seeks a Host to help provide a quality recreational experience for visitors across our campground operations. This role typically involves two people but may be filled solo in some locations, handling gate/check-in, parking, housekeeping, and guest services.

Responsibilities include checking in campers, collecting fees, stocking retail items, operating a POS, and ensuring safety and cleanliness.

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