Scanning Operator Level 2

Computer Task; Portland (OR); On-site; USD 29,000 - 36,000; Part time

Job summary

CTG, a Cegeka company, seeks a Scanning Operator Level 2 in Portland, OR to support day-to-day digital imaging operations. You will handle scanning, document prep, indexing, and post-imaging tasks with an emphasis on quality and SLA adherence.

You will work 7:00 AM-3:30 PM, Monday-Friday, in an on-site environment, with strong data-entry and organizational skills essential for success.

Qualifications

• Minimum 3 years of experience in a customer service environment.
• Experience with data entry and document processing.
• Experience in a Digital Imaging or scanning environment is a plus.

Responsibilities

• Support day-to-day operations in a Digital Imaging Center focused on scanning.
• Prepare customer documents for the digital imaging process and review quality issues.
• Prepare a wide variety of documents for scanning.
• Operate scanning equipment and move between machines as needed.
• Index scanned images using customer- or leadership-defined naming conventions.
• Perform additional post-imaging services as required.
• Ensure orders meet SLAs and handle high volumes of documents.
• Identify issues, prioritize work to meet deadlines and business needs.
• Perform other duties as assigned.

Skills

Data entry

Attention to detail

Time management

Communication skills

Confidentiality

Teamwork

Adaptability

Problem solving

Written and verbal communication

Education

High School Diploma

Tools

Microsoft Office

Data-entry software

Job description

Job Title: Scanning Operator Level 2

Location: Portland, OR

Job Type: Hourly Consultant

Hours: 7:00 AM-3:30 PM, Monday-Friday

Pay: $21.00 to $26.00 per hour

Essential Functions:

• Support day-to-day operations within a Digital Imaging Center, with a focus on digital imaging, scanning, and related services.
• Prepare customer documents for the digital imaging process, including reviewing physical documents for quality issues that may affect scanning.
• Prepare a wide variety of document types and conditions for scanning.
• Operate scanning and imaging equipment and move between machines as needed based on document type and project requirements.
• Index scanned images according to customer- or leadership-defined naming conventions.
• Perform additional post-imaging services as required.
• Ensure customer orders are completed accurately and in accordance with contractual service level agreements (SLAs).
• Handle and manage large volumes of individual documents carefully and efficiently.
• Identify issues, determine appropriate solutions, and prioritize work to meet deadlines and business requirements.
• Perform other duties as assigned to meet business needs.

Skills:

• Strong data entry skills with excellent typing speed and accuracy.
• Proficiency with Microsoft Office and data-entry applications.
• Strong attention to detail and accuracy.
• Excellent spelling, grammar, and punctuation skills.
• Strong organizational and time-management skills.
• Ability to maintain confidentiality and appropriately handle sensitive documents.
• Ability to stay focused and productive while managing repetitive, detail-oriented tasks.
• Strong planning, organization, execution, and problem-solving skills.
• Ability to assess issues, identify causes, and prioritize and implement solutions.
• Self-motivated, results-oriented, adaptable, and able to work effectively as part of a team.
• Ability to learn new processes and technologies and adapt to changing priorities.
• Strong written and verbal communication skills.

Experience:

• Minimum 3 years of experience in a customer service environment.
• Experience with data entry, document processing, office administration, or similar operational work preferred.
• Experience as a Data Entry Operator, Office Clerk, Scanning Operator, or in a Digital Imaging environment is an asset.
• Experience working effectively under deadlines and managing high volumes of documents.

Education:

• High School Diploma or equivalent required.

Physical/Mental Requirements:

• Minimal to moderate physical effort required, including moving boxes and loading paper into scanning equipment.
• Finger dexterity required for document preparation, scanning, and equipment operation.
• Ability to perform tasks requiring frequent movement between machines and work areas.
• Strong problem-solving ability, information comprehension, mental acuity, and attention to detail required.
• Ability to meet deadlines while maintaining accuracy and quality standards.

Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.

About CTG

CTG, a Cegeka company, delivers IT and business solutions that enhance clients' digital agility, empowering them to seize new opportunities and overcome any challenge. Backed by more than 60 years' experience and a commitment to being a reliable, results-driven partner, we work shoulder to shoulder with clients to shape digital together. Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts. With more than 9,000 team members in over 15 countries, we combine global expertise with local insight to deliver innovative solutions. We operate across the Americas, Europe, and India, working with over 3,000 clients in many of today's highest-growth industries.

Together, we shape what's next - working shoulder to shoulder to deliver impactful solutions for our clients and society. Our culture is built by the people who work at CTG, the values we hold, and the actions we take. It's a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities. At CTG, you'll find a workplace where you are encouraged to grow, supported in your ambitions, and empowered to shape your own career journey. For more information, visit www.ctg.com.

CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.

CTG is an Equal Opportunity Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. CTG is fully committed to promoting employment opportunities for members of protected classes.