Document Scanning Operator Level 1

Computer Task; Philadelphia (Philadelphia County); On-site; USD 23,000 - 32,000; Full time

Job summary

CTG in Philadelphia, PA is seeking a Scanning Operator Level 1 for a two-month, 8am-5pm, M-F role at $20/hour. Tasks include scanning documents, preparing materials, quality checks, indexing images, and maintaining confidentiality.

Requires 1+ year in admin/office or related fields, high school diploma, and strong attention to detail. The position is a short-term hourly consultant role with potential extension.

Qualifications

• Attention to detail and accuracy are essential for scanning operations.
• Strong data-entry skills and basic Microsoft Office knowledge.
• Ability to handle large volumes of documents securely and efficiently.
• Experience with confidential material and process adherence.
• Excellent organizational and time-management abilities.
• Clear written and verbal communication skills.

Responsibilities

• Assist with daily operations of a Digital Imaging Center focusing on scanning and production.
• Prepare customer documents for scanning and imaging.
• Inspect documents for quality issues that affect scanning.
• Organize diverse document types for scanning workflows.
• Operate scanning equipment per procedures and specs.
• Index scanned images using customer-named conventions.
• Perform post-imaging quality checks as required.
• Handle large volumes of documents accurately and securely.
• Meet production goals and SLAs.
• Identify issues and escalate problems when needed.
• Maintain confidentiality of customer information.
• Perform other duties as assigned.

Skills

Attention to detail

Time management

Data entry

Microsoft Office

Document processing

Confidentiality

Problem solving

Accuracy

Organizational skills

Communication

Education

High School Diploma or equivalent

Job description

Job Title: Scanning Operator Level 1
Location: Philadelphia, PA 19103
Job Type: Hourly Consultant

Duration: Two months with potential Extension through the end of the year
Hours: 8 am to 5 pm, M-F
Pay: $20/hr

Essential Functions:

• Assist with the day-to-day operations of a Digital Imaging Center, with a primary focus on document scanning, digital imaging, and related production activities.

• Prepare customer documents for the digital imaging and scanning process.

• Inspect physical documents for quality issues, damage, unusual conditions, or other factors that may affect the scanning process.

• Prepare and organize a wide variety of document types and conditions for scanning.

• Operate scanning and digital imaging equipment according to established procedures and customer specifications.

• Index scanned images using naming conventions and procedures established by the customer and/or Digital Imaging Center leadership.

• Perform post-imaging services and quality checks as required.

• Handle and manage large volumes of individual documents accurately and securely.

• Meet established production goals, deadlines, and contractual Service Level Agreements (SLAs).

• Identify potential issues with documents or scanning processes and elevate problems when appropriate.

• Maintain confidentiality and security of customer information and documents.

• Perform other duties as assigned to meet business needs.

Skills:

• Strong attention to detail and accuracy.

• Excellent organizational and time-management skills.

• Strong typing and data-entry skills.

• Ability to carefully handle and process large volumes of documents.

• Basic proficiency with Microsoft Office and data-entry applications.

• Familiarity with administrative processes and office procedures.

• Strong problem-solving and troubleshooting abilities.

• Ability to assess issues, determine appropriate solutions, and prioritize tasks.

• Ability to work effectively under deadlines and production requirements.

• Ability to remain focused and organized while performing repetitive tasks.

• Ability to adapt to changing priorities and learn new processes and technologies.

• Self-motivated, results-oriented, and dependable team player.

• Ability to maintain confidentiality when handling sensitive customer information.

• Knowledge of correct spelling, grammar, and punctuation.

Experience:

• Minimum of 1 year of experience in a customer service, office, administrative, document processing, or similar environment.

• Previous data-entry experience as a Data Entry Operator, Office Clerk, or similar role is preferred.

• Experience working with scanning, digital imaging, document management, or production equipment is a plus.

• Experience using Microsoft Office and data-entry systems preferred.

Education:

• High School Diploma or equivalent required.

Physical Demands:

• Minimal to moderate physical effort is required.

• Ability to move boxes and load paper or documents into scanning equipment.

• Project preparation and scanning activities require finger dexterity and frequent movement between machines.

• Ability to stand, sit, bend, lift, and move throughout the work area as required.

Mental Demands:

• Strong problem-solving and information-comprehension skills.

• Ability to follow detailed written and verbal instructions.

• Ability to maintain accuracy and concentration while performing repetitive tasks.

• Strong mental acuity and attention to detail.

• Effective written and verbal communication skills.

Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.

CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee based recruitment services for this role.

About CTG

CTG, a Cegeka company, delivers IT and business solutions that enhance clients’ digital agility, empowering them to seize new opportunities and overcome any challenge. Backed by more than 60 years’ experience and a commitment to being a reliable, results-driven partner, we work shoulder to shoulder with clients to shape digital together. Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts. With more than 9,000 team members in over 15 countries, we combine global expertise with local insight to deliver innovative solutions. We operate across the Americas, Europe, and India, working with over 3,000 clients in many of today's highest-growth industries.

Together, we shape what’s next—working shoulder to shoulder to deliver impactful solutions for our clients and society. Our culture is built by the people who work at CTG, the values we hold, and the actions we take. It's a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities. At CTG, you’ll find a workplace where you are encouraged to grow, supported in your ambitions, and empowered to shape your own career journey. For more information, www.ctg.com.

CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.

CTG is an Equal Opportunity Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. CTG is fully committed to promoting employment opportunities for members of protected classes.