Scalehouse Operator & Dispatch Specialist

The Sunrock Group; North Carolina; On-site; USD 32,000 - 48,000; Full time

Job summary

The Sunrock Group in North Carolina seeks a detail-oriented Scalehouse Operator to weigh loaded trucks, manage tickets, process orders, and support aggregate operations. You will interact with drivers, customers, and internal teams in a fast-paced environment.

The role emphasizes accuracy in weights, DOT compliance, and timely communication. Strong data entry and multitasking are essential, with opportunities to grow into dispatcher responsibilities.

Qualifications

• High School Diploma or GED is required.
• Valid NC Driver's License is required.
• Able to obtain NC/VA Weighmaster License.
• Strong communication and customer service skills.
• Basic computer and data entry skills.
• Strong attention to detail and accuracy.
• Ability to multitask in a busy operations environment.

Responsibilities

• Accurately weigh loaded trucks and verify DOT limits.
• Verify scale indicator is zeroed between trucks.
• Capture and verify truck tare (empty) weights.
• Release trucks when weight limits are met.
• Distribute signed tickets and collect copies for daily scanning.
• Receive and process aggregate product orders accurately.
• Communicate with customers regarding orders and schedules.
• Update system records and coordinate with operations, sales, quality, and management.
• Dispatch internal and contract haulers.
• Assist Lead Aggregate Dispatcher as needed.
• Coordinate delivery schedules based on capacity, routes, and production.
• Monitor logistics to meet production and delivery goals.
• Plan schedules and assign work to haulers.
• Release railcars via internet systems.
• Manage cash drawer and reconcile funds.
• Complete daily logs, unit reports, mileage reports, and intercompany docs.
• Upload product tickets daily via document management software.
• Run reports and track production using dispatch/order systems.
• Provide hazard training for visitors and vendors.

Skills

Customer service

Communication

Data entry

Attention to detail

Multitasking

Education

High School Diploma or GED

Valid NC Driver's License

Weighmaster license (NC/VA)

Tools

Dispatch/order management software

Document management software

Job description

The Sunrock Group in North Carolina seeks a detail-oriented Scalehouse Operator to weigh loaded trucks, manage tickets, process orders, and support aggregate operations. You will interact with drivers, customers, and internal teams in a fast-paced environment.

The role emphasizes accuracy in weights, DOT compliance, and timely communication. Strong data entry and multitasking are essential, with opportunities to grow into dispatcher responsibilities.