Scaled Partner Manager

Meta; San Francisco (CA); On-site; USD 129,000 - 187,000; Full time

Job summary

Meta is seeking an experienced Scaled Partner Manager to support and improve the relationship between the company and its partners. In this role, you will be pivotal in managing partner communication and driving product adoption, while collaborating across various teams to ensure that creators receive the tools and support needed for their success.

Qualifications

• 5+ years of experience including community management.
• Proven experience working cross-functionally.
• Understanding of the Creator and Social Media economy.

Responsibilities

• Manage partner communication and outreach at scale.
• Create and host content while working autonomously on multiple projects.
• Track and analyze key metrics to meet partnership goals.

Skills

Community management

Creator tools knowledge

Data-driven decision making

Event hosting

Cross-functional collaboration

Education

5+ years of related experience

Job description

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This range is provided by Meta. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$129,000.00/yr - $187,000.00/yr

We are looking for an experienced Scaled Partner Manager to join our Global Scaled Partnerships team. As the Scaled Partner Manager, you'll focus on supporting people, helping them get the tools and information they need, and driving product adoption among our partners. You will be responsible for managing the Partner experience for those you support.

Scaled Partner Manager Responsibilities:

• Manage relationships at scale by establishing an ongoing cadence of partner communication and outreach, and by addressing business and operational issues
• Create content, host virtual events, manage operations, engage with and inspire creators, and strengthen our connection with partners, and connect and support creators working toward personal and professional development
• Work autonomously on multiple projects simultaneously, be responsible for creating engaging content and building a following, and connecting people and building trust and rapport within partner support channels
• Manage creators through scaled channels to support them in growing and engaging their audience, achieving their potential, and adopting new products
• Present key concepts, product information, and curriculum during webinars, workshops, and training to partners to help them connect, learn, succeed, and adopt new products
• Work with central teams to develop, maintain and distribute vertical and life-stage specific best practices
• Track, analyze, and communicate key quantitative metrics to develop and execute against program and partnership goals
• Maintain a proper record of the book-of-business in order to make market level decisions and ascertain opportunities for managed partners
• Work cross functionally with a variety of teams, including Policy, Communications, Product, Marketing and Operations teams to advocate for partner needs
• Develop solid product expertise, collecting and synthesizing meaningful feedback and acting as the voice of your partners internally, representing their needs and collaborating with central product team to inform and accelerate product strategies
• Adapt quickly to product changes and limitations, and communicate these strategically to stakeholders
  
  

Minimum Qualifications:

• 5+ years of experience, including community management experience
• Understanding of the Creator and Social Media economy
• Knowledge and experience with creator tools, such as Stories, Reels, and Live Videos on both Facebook and Instagram
• Experience identifying and acting on relevant trends, and responding in real-time in conversations and comments
• Experience hosting events, live interactions and public connection skills
• Experience using data to make decisions
• Experience developing and supporting stakeholders and communicating and presenting to internal and external partners
• Proven experience working cross-functionally with different levels of management, both internally and externally
• Experience prioritizing tasks, managing deadlines, adapting with changing priorities, and balancing short-term needs with long-term goals in a time sensitive environment
  
  

About Meta:

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.

Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment.

Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at [e-mail].

$129,000/year to $187,000/year + bonus + equity + benefits

Individual compensation is determined by skills, qualifications, experience, and location. Compensation details listed in this posting reflect the base hourly rate, monthly rate, or annual salary only, and do not include bonus, equity or sales incentives, if applicable. In addition to base compensation, Meta offers benefits. Learn more about benefits at Meta.

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Business Development and Sales

• Industries

  Technology, Information and Internet

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