Scaled Partner Manager San Francisco, CA • Business Development & Partnerships • San Francisco,[...]

Meta; San Francisco (CA); On-site; USD 129,000 - 187,000; Full time

Job summary

Join Meta as a Scaled Partner Manager, where you'll enhance partnerships and empower creators. This role focuses on managing relationships at scale, developing content, and driving product adoption. Ideal candidates are experienced in community management and adept at using data to influence decisions while fostering collaboration across teams.

Benefits

Bonus + equity options

Comprehensive benefits

Qualifications

• 5+ years of experience, including community management experience.
• Understanding of the Creator and Social Media economy.
• Experience using data to drive decision-making.

Responsibilities

• Manage relationships at scale through effective communication and outreach.
• Create engaging content and host virtual events for partners.
• Track and analyze metrics to achieve partnership goals.

Skills

Community Management

Event Hosting

Data Analysis

Cross-functional Collaboration

Job description

We are looking for an experienced Scaled Partner Manager to join our Global Scaled Partnerships team. As the Scaled Partner Manager, you'll focus on supporting people, helping them get the tools and information they need, and driving product adoption among our partners. You will be responsible for managing the Partner experience for those you support.

Scaled Partner Manager Responsibilities

Manage relationships at scale by establishing an ongoing cadence of partner communication and outreach, and by addressing business and operational issues

Create content, host virtual events, manage operations, engage with and inspire creators, and strengthen our connection with partners, and connect and support creators working toward personal and professional development

Work autonomously on multiple projects simultaneously, be responsible for creating engaging content and building a following, and connecting people and building trust and rapport within partner support channels

Manage creators through scaled channels to support them in growing and engaging their audience, achieving their potential, and adopting new products

Present key concepts, product information, and curriculum during webinars, workshops, and training to partners to help them connect, learn, succeed, and adopt new products

Work with central teams to develop, maintain and distribute vertical and life-stage specific best practices

Track, analyze, and communicate key quantitative metrics to develop and execute against program and partnership goals

Maintain a proper record of the book-of-business in order to make market level decisions and ascertain opportunities for managed partners

Work cross functionally with a variety of teams, including Policy, Communications, Product, Marketing and Operations teams to advocate for partner needs

Develop solid product expertise, collecting and synthesizing meaningful feedback and acting as the voice of your partners internally, representing their needs and collaborating with central product team to inform and accelerate product strategies

Adapt quickly to product changes and limitations, and communicate these strategically to stakeholders

Minimum Qualifications

5+ years of experience, including community management experience

Understanding of the Creator and Social Media economy

Knowledge and experience with creator tools, such as Stories, Reels, and Live Videos on both Facebook and Instagram

Experience identifying and acting on relevant trends, and responding in real-time in conversations and comments

Experience hosting events, live interactions and public connection skills

Experience using data to make decisions

Experience developing and supporting stakeholders and communicating and presenting to internal and external partners

Proven experience working cross-functionally with different levels of management, both internally and externally

Experience prioritizing tasks, managing deadlines, adapting with changing priorities, and balancing short-term needs with long-term goals in a time sensitive environment

For those who live in or expect to work from California if hired for this position, please click here for additional information.

About Meta

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.

$129,000/year to $187,000/year + bonus + equity + benefits

Individual compensation is determined by skills, qualifications, experience, and location. Compensation details listed in this posting reflect the base hourly rate, monthly rate, or annual salary only, and do not include bonus, equity or sales incentives, if applicable. In addition to base compensation, Meta offers benefits. Learn more about benefits at Meta.

Meta is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. You may view our Equal Employment Opportunity notice here .

Meta is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, fill out the Accommodations request form .

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Meta is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. You may view our Equal Employment Opportunity notice here .

Meta is committed to providing reasonable support (called accommodations) in our recruiting processes for candidates with disabilities, long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support. If you need assistance or an accommodation due to a disability, fill out the Accommodations request form .