Scale Operator & Dispatch Support Specialist

Casella Waste Systems, Inc.; Boston (MA); On-site; USD 34,000 - 41,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life & Disability Insurance

401K

Employee Assistance Plan

Tuition Assistance

Career Pathways

Discounted Stock Program

Job summary

Casella Waste Systems, Inc. is seeking a Scale Operator to provide clerical and dispatch support at transfer stations. The role weighs inbound and outbound materials, processes outbound Bills of Lading, and ensures material loading matches hauler release numbers.

It also handles calls, filing, scheduling, reports, and correspondence to support the division. The position offers a competitive hourly wage and opportunities to assist the dispatch team and drive operational efficiency while

Qualifications

• High school diploma required.
• 1-3 years of related industrial experience preferred.
• CDL license is preferred.

Responsibilities

• Follows all company standards, procedures, and policies, and complies with applicable regulations to maintain a safe, secure, and healthy work environment.
• Provides excellent customer service and communicates effectively and professionally with drivers, staff, and customers.
• Maintains accurate scale operations and records to ensure factual reporting.
• Coordinates the loading and unloading of all materials coming into the facility, machine actions with other activities, and positions or moves loads and machinery within a busy environment.
• Interfaces with company drivers, outside haulers, and 3rd party vehicles to oversee accurate and appropriate job functions.
• Assists in month-end process.
• Composes and updates regular correspondence, such as invitations and informational materials, to ensure consistency throughout the division, and assists with monthly customer price changes and letters.

Skills

Customer service

Communication

Organizational skills

Teamwork

Problem-solving

Education

High school diploma

Job description

Casella Waste Systems, Inc. is seeking a Scale Operator to provide clerical and dispatch support at transfer stations. The role weighs inbound and outbound materials, processes outbound Bills of Lading, and ensures material loading matches hauler release numbers.

It also handles calls, filing, scheduling, reports, and correspondence to support the division. The position offers a competitive hourly wage and opportunities to assist the dispatch team and drive operational efficiency while