Scale Operator

Casella Waste Systems, Inc.; Boston (MA); On-site; USD 34,000 - 41,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life & Disability Insurance

401K

Employee Assistance Plan

Tuition Assistance

Career Pathways

Discounted Stock Program

Job summary

Casella Waste Systems, Inc. is seeking a Scale Operator to provide clerical and dispatch support at transfer stations. The role weighs inbound and outbound materials, processes outbound Bills of Lading, and ensures material loading matches hauler release numbers.

It also handles calls, filing, scheduling, reports, and correspondence to support the division. The position offers a competitive hourly wage and opportunities to assist the dispatch team and drive operational efficiency while

Qualifications

• High school diploma required.
• 1-3 years of related industrial experience preferred.
• CDL license is preferred.

Responsibilities

• Follows all company standards, procedures, and policies, and complies with applicable regulations to maintain a safe, secure, and healthy work environment.
• Provides excellent customer service and communicates effectively and professionally with drivers, staff, and customers.
• Maintains accurate scale operations and records to ensure factual reporting.
• Coordinates the loading and unloading of all materials coming into the facility, machine actions with other activities, and positions or moves loads and machinery within a busy environment.
• Interfaces with company drivers, outside haulers, and 3rd party vehicles to oversee accurate and appropriate job functions.
• Assists in month-end process.
• Composes and updates regular correspondence, such as invitations and informational materials, to ensure consistency throughout the division, and assists with monthly customer price changes and letters.

Skills

Customer service

Communication

Organizational skills

Teamwork

Problem-solving

Education

High school diploma

Job description

Position Summary

The Scale Operator provides professional clerical and administrative support to the division by assisting managers, employees, and customers, and by providing coverage and support at the transfer stations. The incumbent is responsible for weighing inbound and outbound materials at the transfer station facilities, processing outbound Bill of Ladings, and ensuring that material being loaded into the vehicle correlates with the release number provided by the hauler; supplying information to callers, maintaining files, organizing and maintaining schedules and appointments; generating standard reports; producing correspondence; and providing support to the dispatch team as needed .

Position Summary

The Scale Operator provides professional clerical and administrative support to the division by assisting managers, employees, and customers, and by providing coverage and support at the transfer stations. The incumbent is responsible for weighing inbound and outbound materials at the transfer station facilities, processing outbound Bill of Ladings, and ensuring that material being loaded into the vehicle correlates with the release number provided by the hauler; supplying information to callers, maintaining files, organizing and maintaining schedules and appointments; generating standard reports; producing correspondence; and providing support to the dispatch team as needed .

Hiring Range: $25.00-$30.00/hour for qualified candidates!

Key Responsibilities

• Follows all company standards, procedures, and policies, and complies with applicable regulations to maintain a safe, secure, and healthy work environment.
• Provides excellent customer service and communicates effectively and professionally with drivers, staff, and customers.
• Maintains accurate scale operations and records to ensure factual reporting.
• Communicates with vendors professionally to collect invoices and send them to accounts payable.
• Provides general administrative and clerical functions, including scanning, filing, faxing, and copying, to support facility needs
• Coordinates the loading and unloading of all materials coming into the facility, machine actions with other activities, and positions or moves loads and machinery within a busy environment.
• Interfaces with company drivers, outside haulers, and 3rd party vehicles to oversee accurate and appropriate job functions.
• Handles incoming and outgoing calls for other office staff and routes employee and customer inquiries to the proper personnel.
• Assists in month-end process.
• Composes and updates regular correspondence, such as invitations and informational materials, to ensure consistency throughout the division, and assists with monthly customer price changes and letters.
• Participates in training and other learning opportunities to expand knowledge of the company, products, sales, and services and performs any other duties needed to help drive our vision, fulfill our mission, and/or abide by our core values.

Education, Experience & Qualifications

The successful candidate will have a high school diploma, 1-3 years of related industrial experience, a demonstrated ability to work as part of a team in a collaborative environment and be legally eligible to work in the US. Experience or interest in an environmental and/or sustainability field is preferred.

Outstanding relationship management skills, excellent listening, communication, and problem-solving skills are needed. Excellent organizational skills and a positive and professional mind-set are expected.

Must have reliable transportation. CDL License is preferred.

Attributes

Self-sufficient, team-oriented individual with a strong work ethic, attentive, and results-oriented and is open to personal and professional training and development.

Benefits

• Medical
• Dental
• Vision
• Life & Disability Insurance
• Maternity & Parental Leave
• Flexible Spending Accounts
• Discounted Stock Program
• 401K
• Employee Awards
• Employee Assistance Plan
• Wellness Incentive
• Tuition Assistance
• Career Pathways
• More