Field Service Technician

UniFide CST Scale Systems; Town of Brookfield (WI); On-site; USD 34,440 - 37,195; Full time

Benefits offered by this job

Full Medical, Dental, Vision, and Disability Insurance

8 Paid Holidays

3 Weeks PTO

401(K) W/ 3% Match

Profit Sharing Incentive Bonus

Advancement Opportunities W/ Pay Increases

Job summary

UniFide CST Scale Systems is looking for a dedicated Field Service Technician to provide exceptional service in the Milwaukee market. This role involves diagnosing technical issues, conducting preventive maintenance, and building strong client relationships.

The ideal candidate will possess an Associate degree or equivalent experience, along with a Class B CDL willingness. Join a dynamic team committed to excellence, and enjoy benefits such as competitive pay, health insurance, and advancement opportunities.

Qualifications

• Ability to adapt to new technologies.
• Commitment to safety and regulations.
• Willingness to learn new skills.

Responsibilities

• Diagnose and troubleshoot mechanical and electrical systems.
• Deliver exceptional customer service while addressing client concerns.
• Maintain documentation of service activities.

Skills

Analytical thinking

Technical/troubleshooting competence

Strong communication skills

Customer-focused mindset

Mechanical and electrical maintenance knowledge

Education

Associate degree in Manufacturing, Technical, or Electronics Program

Tools

PC Computers

MS Office software

Job description

Are you a hands-on problem solver with the grit/determination to deliver exceptional service? Do you have a knack for diagnosing technical issues and providing top-notch solutions? Our New Berlin team is looking for someone with mobile field service, maintenance, mechanics, or prior military experience to join our team as a Field Service Technician. You’ll have the opportunity to showcase your exceptional technical skills, problem-solving abilities, and commitment to customer service excellence on a daily basis.

Who We Are

At UniFide CST, we pride ourselves on delivering top-notch technical support and service to our valued clients and customers. We are a primary distributor of weighing systems, thermal printing equipment, and data collection software. With a long-standing reputation for superior service and products, our technical services, sales, and representatives are positioned to provide solutions that exceed your expectations.

The Role

As a Field Service Technician in our Milwaukee market, you'll be at the forefront of our operations, providing hands-on mobile support and expertise to our diverse client base. From diagnosing and resolving technical issues to installation and calibration, conducting preventive maintenance, and building lasting customer relationships, you'll play a pivotal role in driving our continued success.

What A Day In The Life Looks Like

• Utilize your technical proficiency to diagnose and troubleshoot mechanical and electrical systems effectively
• Deliver exceptional customer service, addressing client concerns with patience, empathy, and professionalism
• Demonstrate adaptability and problem-solving abilities in handling diverse and unpredictable field situations
• Maintain accurate documentation of service activities and provide comprehensive reports to clients and internal stakeholders

Required Qualifications

• Analytical thinking and adaptability to new technologies (PC Computers and MS Office software)
• Commitment to safety and adherence to regulations
• Technical/troubleshooting competence and a willingness to learn
• Strong knowledge of mechanical, electrical maintenance, and electronics
• Strong communication skills and a customer-focused mindset
• Possess a valid Class B CDL or a willingness to obtain one
• Associate degree from a two-year college/technical school in Manufacturing, Technical, or Electronics Program, or equivalent work experience

Benefits

• Competitive Pay Starting At $25-$27/hr
• Full Medical, Dental, Vision, and Disability Insurance
• 8 Paid Holidays
• 3 Weeks PTO
• 401(K) W/ 3% Match
• Profit Sharing Incentive Bonus
• Advancement Opportunities W/ Pay Increases (Tech I, Tech II, Lead Tech) (Sales) (Management)
• The TEAM!

Why Join Us

Joining means becoming part of a dynamic team dedicated to excellence and innovation. With opportunities for growth, ongoing training, and a supportive work environment, we empower our employees to reach their full potential and make a meaningful impact every day.

If you're ready to take the next step in your career and become part of a winning team, we want to hear from you! Don't miss this opportunity to showcase your talents and grow with us. Apply today and embark on a rewarding journey with UniFide CST.