Scale Field Service Technician

UniFide CST; West Salem (WI); On-site; USD 71,635,000 - 77,366,000; Full time

Benefits offered by this job

401(K) match

Health, dental, vision insurance

Paid holidays

Paid time off (PTO)

Profit sharing incentive bonus

Advancement opportunities with pay-in-

Job summary

UniFide CST in West Salem, Wisconsin is seeking a Field Service Technician to deliver hands-on mobile support, diagnose and repair mechanical and electrical systems, install and calibrate equipment, and perform preventive maintenance for a diverse client base.

The role requires strong problem-solving, safety awareness, and excellent customer service, with clear opportunities for advancement and a competitive benefits package.

Qualifications

• Analytical thinking and adaptability to new technologies (PCs, MS Office)
• Commitment to safety and regulatory compliance
• Technical/troubleshooting competence with a willingness to learn
• Strong knowledge of mechanical, electrical maintenance and electronics

Responsibilities

• Diagnose and troubleshoot mechanical and electrical systems onsite.
• Install and calibrate equipment and conduct preventive maintenance.
• Build strong customer relationships and provide clear service reports.

Skills

Analytical thinking

Technical troubleshooting

Customer service

Mechanical knowledge

Electrical maintenance

Electronics

Communication

CDL Class B

Education

Associate degree in Manufacturing/Technical/Electronics

Job description

Description

Calibrated To Exceed Expectations

Are you a hands-on problem solver with the grit/determination to deliver exceptional service? Do you have a knack for diagnosing technical issues and providing top-notch solutions? Our West Salem team is looking for someone with mobile field service, maintenance, mechanics, or prior military experience to join our team as a Field Service Technician. You’ll have the opportunity to showcase your exceptional technical skills, problem-solving abilities, and commitment to customer service excellence on a daily basis.

Who We Are:

At UniFide CST, we pride ourselves on delivering top-notch technical support and service to our valued clients and customers. We are a primary distributor of weighing systems, thermal printing equipment, and data collection software. With a long-standing reputation for superior service and products, our technical services, sales, and representatives are positioned to provide solutions that exceed your expectations.

The Role:

As a Field Service Technician, you'll be at the forefront of our operations, providing hands-on mobile support and expertise to our diverse client base. From diagnosing and resolving technical issues to installation and calibration, conducting preventive maintenance, and building lasting customer relationships, you'll play a pivotal role in driving our continued success.

What A Day In The Life Looks Like:

• Utilize your technical proficiency to diagnose and troubleshoot mechanical and electrical systems effectively
• Deliver exceptional customer service, addressing client concerns with patience, empathy, and professionalism
• Demonstrate adaptability and problem-solving abilities in handling diverse and unpredictable field situations
• Maintain accurate documentation of service activities and provide comprehensive reports to clients and internal stakeholders

What You Bring To The Table:

• Analytical thinking and adaptability to new technologies (PC Computers and MS Office software)
• Commitment to safety and adherence to regulations
• Technical/troubleshooting competence and a willingness to learn
• Strong knowledge of mechanical, electrical maintenance, and electronics
• Strong communication skills and a customer-focused mindset
• Possess a valid Class B CDL or a willingness to obtain one
• Associate degree from a two-year college/technical school in Manufacturing, Technical, or Electronics Program, or equivalent work experience

Typical Hours:

Monday to Friday. Some overtime hours and flexibility are required.

Benefits:

• Competitive Pay Starting At $25-$27/hr
• Full Medical, Dental, Vision, and Disability Insurance
• 8 Paid Holidays
• 3 Weeks PTO
• 401(K) W/ 3% Match
• Profit Sharing Incentive Bonus
• Advancement Opportunities W/ Pay Increases (Tech I, Tech II, Lead Tech) (Sales) (Management)
• The TEAM!

Why Join Us:

Joining means becoming part of a dynamic team dedicated to excellence and innovation. With opportunities for growth, ongoing training, and a supportive work environment, we empower our employees to reach their full potential and make a meaningful impact every day.

UniFide CST is an Equal Opportunity Employer