SCADA Software Technician

Automationtechies; Fresno (CA); On-site; USD 70,000 - 90,000; Full time

Job summary

Automationtechies is seeking a SCADA Software Technician to own testing, configuration, and deployment of Ignition-based solutions. You will act as a Tier 2 support lead, diagnose complex issues, and work with engineering to escalate where needed.

You will develop and maintain SCADA configurations, document features and processes, and ensure consistency across client deployments. The role emphasizes reliability, standards, and scalable best practices.

Qualifications

• 2–4 years of experience with SCADA software configuration and deployment.
• Strong proficiency in tag configuration, Python scripting, alarms, and historian setup.
• Working knowledge of PLC/RTU communications (Modbus, MQTT, OPC-UA).
• Excellent troubleshooting and problem-solving skills.
• Experience creating and maintaining technical documentation.

Responsibilities

• Test and validate new Ignition features, scripts, and user interface components.
• Perform functional, integration, and regression testing in controlled environments.
• Document test cases, results, and release notes for internal and client use.
• Lead configuration efforts for new client implementations, including tag setup, alarms, historian logging, and dashboards.
• Serve as the primary escalation point for advanced software-related support issues.
• Develop and maintain configuration templates, deployment guides, and troubleshooting documentation.

Skills

SCADA configuration

Python scripting

Alarms

Historian setup

PLC/RTU communications

Tools

Git/version control

QA workflows

REST API integrations

Job description

Overview

Join a growing and innovative organization as a SCADA Software Technician, where you’ll play a key role in delivering and supporting Ignition-based solutions that drive operational efficiency. This position offers the opportunity to take ownership of software testing, configuration, and deployment while serving as a critical escalation point for complex technical support issues. Working closely with a distributed engineering team, you’ll help ensure reliable system performance and contribute to developing scalable best practices.

In addition to leading software configuration for new customer projects, this role will serve as the Tier 2 software support lead for existing projects—diagnosing complex software-related issues, resolving them when possible, and collaborating with engineering for escalations. You will also be responsible for developing and maintaining technical documentation for SCADA configurations, software features, and support processes to ensure consistency and knowledge sharing across the organization.

Key Responsibilities

Software Testing & Quality Assurance

• Test and validate new Ignition features, scripts, and user interface components


• Perform functional, integration, and regression testing in controlled environments


• Document test cases, results, and release notes for internal and client use

SCADA Configuration & Deployment

• Lead configuration efforts for new client implementations, including tag setup, alarms, historian logging, and dashboards


• Partner with field teams during commissioning to ensure successful system performance

Tier 2 Software Support

• Serve as the primary escalation point for advanced software-related support issues


• Troubleshoot and resolve configuration, scripting, and integration challenges


• Collaborate with Tier 1 support to improve troubleshooting processes


• Escalate complex issues to engineering with clear documentation and replication steps

Documentation & Standards

• Develop and maintain configuration templates, deployment guides, and troubleshooting documentation


• Track system configurations and software updates with accuracy


• Ensure all documentation remains current and standardized across teams

Qualifications

Required:

• 2–4 years of experience with SCADA software configuration and deployment


• Strong proficiency in tag configuration, Python scripting, alarms, and historian setup


• Working knowledge of PLC/RTU communications (Modbus, MQTT, OPC-UA)


• Excellent troubleshooting and problem-solving skills


• Experience creating and maintaining technical documentation

Preferred:

• Ignition certification


• Experience in agricultural automation or irrigation systems


• Familiarity with wireless telemetry (LoRa, cellular)


• Experience with Git/version control and QA workflows


• Knowledge of REST API integrations

What Success Looks Like

• Zero major defects after deployment of new Ignition features


• Quick and effective resolution of Tier 2 issues


• Standardized, documented, and repeatable configurations


• Clear guidance available for support and deployment teams

Why This Opportunity

This role offers the opportunity to take ownership of mission‑critical SCADA systems, collaborate with a highly skilled engineering team, and directly impact operational efficiency in a rapidly evolving technical environment.

To comply with some state laws, the annual base salary range for this position has been provided. The range given is broad and should be considered as a guideline only. Our client will consider a candidate’s work experience, education/training, key skills, the salaries of current employees in similar roles, and other factors when extending an offer.

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