SC Service Desk Student Assistant

CSU Stanislaus, ASI & SC; Turlock (CA); On-site; USD 22,000 - 28,000; Part time

Benefits offered by this job

Above minimum wage

Flexible schedule

Bi-weekly pay

Sick time

Tax exemption while in session

Job summary

The CSU Stanislaus University Center Service Desk is seeking a SC Service Desk Student Assistant in Turlock, CA. You will assist customers, manage the service desk operations, ticketing, printing, and maintain a welcoming campus environment.

This position offers flexible hours (10-20 per week), bi-weekly pay, sick time, and a chance to gain customer service and cash handling experience while enrolled as a CSU Stanislaus student.

Qualifications

• Currently enrolled CSU Stanislaus student with a minimum 2.0 GPA.
• Work 10-20 flexible hours per week.
• Must be available to work Sundays 2:00pm–8:00pm.

Responsibilities

• Open and close Service Desk on days of operation.
• Operate cash register and Vend POS system.
• Sell tickets for events and other items.
• Scan, fax and make copies.
• Print for the Print N Go service.
• Sign-up students for Weekend Warrior Program trips.
• Organize and clean workspace.
• Attend meetings and trainings.
• Assist other ASI & SC employees with projects.

Skills

Customer service

Cash handling

Excel familiarity

Self-motivated

Diversity sensitivity

Punctuality

Team player

Education

CSU Stanislaus student

Tools

Vend POS

Cash register system

Job description

Position:SC Service Desk Student Assistant

Location: Turlock, CA

Job Id:853

# of Openings:1

University Student Center Service Desk Student Assistant

Job Summary

The Service Desk Student Assistant; under the supervision of the SC Facilities Services Coordinator, provides general information services to customers needing information or to purchase merchandise, tickets, services such as printing or copies. Other responsibilities of the Service Desk Assistant include daily cleaning and organization of workspace, cash management, Warrior Grill game rental oversight, and to assist in providing an inviting environment that caters to the needs of a diverse campus population.

• Starting wage above CA minimum wage.
• Flexible Schedule.
• Bi-weekly Pay Period.
• Earn Sick time.
• Exempt from Social Security and Medicare Taxes (while classes are in session).
• Learn valuable skills for future career.

Duties

• Open and close Service Desk on days of operation.
• Operate cash register and Vend (POS web-system).
• Sell tickets such as movie, bus passes, special event tickets, and other miscellaneous tickets.
• Scan, fax and make copies.
• Make prints for the Print N Go service.
• Sign-up students for Weekend Warrior Program trips.
• Organize and clean workspace.
• Attend all scheduled meetings and training sessions.
• Assist other ASI & SC employees with other work- related projects as assigned.

Skills and Qualifications Skills

• Strong customer service and communication (verbal and non-verbal) skills.
• Cash register and money handling experience.
• Organized and able to work with Excel spreadsheets.
• Self-motivated.
• Ability to work with a diverse population, as well as work independently with little supervision.
• Practice good punctuality and maintain good attendance.
• Possess a positive attitude and work cooperatively with others.

Required

• Currently enrolled, matriculating CSU Stanislaus student with a minimum 2.0 grade point average.
• Work an average of 10-20 flexible hours per week.
• Must be available to work the following shifts:

Sunday: 2:00pm - 8:00pm

PHYSICAL REQUIREMENTS AND WORKING CONDITIONS

Physical requirements and working conditions include, but are not limited to, sitting for extended periods; frequently standing and walking; normal manual dexterity and eye-hand coordination; lifting and moving objects weighing up to 20 lbs.; corrected hearing and vision to normal range; verbal communication; use of office equipment, including computer, telephone, copiers.

Work is performed in an office environment and throughout the campus areas during student programs, continuous contact with other staff, students, faculty, and the public.

This position includes evening and/or weekend hours as a regular part of the work schedule based on operational needs. Specific days and hours may vary.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.

SC IS AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER

SC will not discriminate against any employee or applicant for employment on the basis of race, color, creed, religion, national origin, sex, gender, gender identity, gender stereotyping, sexual orientation, genetic information, disability, age, marital status, veterans’ status, status with regard to public assistance, or on the basis of any other legally protected category.

SC only hires individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.