Saviynt IAM L3 Onsite Specialist

Cybersecurity Jobs

Jersey City (NJ)

On-site

USD 62,000 - 65,000

Full time

14 days+

Get a reply from this employer

Your resume and cover letter, tailored to exactly what they’re hiring for.

Get past ATS filters

Benefits offered by this job

Onsite role in Jersey City

Job summary

Phoenix Business Consulting is seeking an L3 Saviynt IAM support specialist for an onsite role in Jersey City, NJ. The position focuses on high-impact IAM issue resolution, maintaining integrations, and ensuring reliable operations.

You will serve as escalation liaison for P1 incidents and act as a single point of contact for HP. The ideal candidate has extensive Saviynt IAM experience, familiarity with AD/LDAP, GDPR/HIPAA, and strong scripting/automation skills.

Qualifications

Profound expertise in Saviynt IAM including configurations, integrations, and customization.
Advanced understanding of IAM technologies and best practices.
Proven experience troubleshooting complex Saviynt issues.

Responsibilities

Resolve highly complex technical issues across the Saviynt platform.
Maintain and monitor Saviynt integrations, workflows, and configurations to support stable operations.
Own troubleshooting and optimization for Saviynt connectors and improve connector performance.
Join the major incident management bridge for P1 issues.
Triage escalated challenges from L2 and ensure timely resolution.
Handle complex user and access provisioning cases.
Investigate and resolve integration and connector issues impacting workflows.
Analyze incident trends and propose long-term solutions.
Perform root cause analysis for P1 and P2 issues and update SOPs.
Ensure Saviynt EIC services are up and running and monitor proactively.