Savannah Sunset Night Auditor

Six Flags Great Adventure; Old Bridge (NJ); On-site; USD 24,000 - 34,000; Full time

Job summary

Six Flags Great Adventure in New Jersey is seeking an Overnight Front Desk Agent to manage nightly operations, post room revenues, balance cashier activity, and reconcile daily revenues.

The role requires attention to accuracy, strong guest service, and the ability to work independently during overnight shifts. You will handle guest requests and operate the PMS to review transactions and postings, while maintaining a clean work area and hotel perimeter.

Qualifications

• Overnight availability required.
• Must be at least 18 years old and have a valid driver’s license.
• Night audit experience preferred.
• Able to work weekends/holidays and other shifts as needed.
• Proficient in Word, Excel, Outlook; knowledge of Opera helpful.
• Strong organizational skills and attention to detail.
• Prior guest services experience preferred.
• Friendly, enthusiastic, service-oriented attitude.

Responsibilities

• Post room revenues and balance cashier activity.
• Reconcile the day and run nightly financial reports.
• Perform front desk duties when required.
• Handle guest concerns throughout the shift.
• Adhere to house rules, policies, and safety standards.
• Communicate clearly with guests and management.
• Respond to guest requests/complaints to the proper manager.
• Use problem-solving to handle guest issues professionally.
• Operate PMS to review transactions/reservations and post payments.
• Maintain cleanliness of work area and hotel perimeter.
• Perform other duties as assigned by management.
• Coordinate guest transportation needs when required.

Skills

Night shift

Cash handling

Front desk

Guest service

Opera software

Microsoft Office

Time management

Tools

Opera software

Microsoft Office

Job description

Overview

This overnight position is responsible for operation of the front desk and completing all nightly tasks including posting room revenues, performing food and beverage audits, reconciling revenues and cash for daily operations.

Pay Rate: $21.00 per hour

Responsibilities

• Posts room revenues
• Balances cashier activity
• Reconciles the day and runs nightly reports
• Performs front desk duties when required
• Handles guests concerns throughout the shift
• Adheres to house rules, departmental policies, and safety standards at all times
• Communicate clearly with guests and management
• Respond to or channel any guest requests/complaints to the department or proper manager
• Use problem-solving skills to professionally handle any guest issue, question, or concern
• Operate the property management system as needed to review transactions, reservations, and post payments
• Maintains cleanliness of work location, completes property walks, and maintains cleanliness of the hotel perimeter
• Perform other duties as assigned by management
• Communicate guests transportation needs or transport them as needed.

Qualifications

• Must be available to work overnight shifts
• Must be at least 18 years old
• Valid drivers license and ability to pass Six Flags Drivers test required
• Night audit experience preferred
• Must be able to work weekends, holidays, and other shifts as necessary
• Must be able to sit, stand, or walk for extended periods of time
• Ability to work independently and exercise good judgement to resolve situations that may arise.
• Computer experience including proficiency in Microsoft Office (Word, Excel, Outlook)
• Knowledge of Opera software preferred
• Possess organizational skills and attention to detail
• Prior guest services experience required
• Must have a friendly, enthusiastic, and service-oriented attitude
• Must be able to perform tasks safely and adhere to company policy
• Ability to share all possible hotel and safari knowledge as trained
• Ability to handle multiple tasks in a fast paced environment