Savannah Sunset Night Auditor

Six Flags Great Adventure; Jackson (NJ); On-site; USD 24,000 - 34,000; Full time

Job summary

Six Flags Great Adventure is seeking an overnight Front Desk Attendant to operate the front desk and complete nightly tasks, including posting room revenues, auditing food and beverage, reconciling revenues and cash for daily operations.

In this role, you will balance cashier activity, run nightly reports, handle guest concerns, and ensure safety and policy compliance while delivering friendly, efficient service to guests across all hours of operation.

Qualifications

• Night audit experience preferred.
• Must be available to work overnight shifts.
• Must be at least 18 years old.
• Valid driver’s license and ability to pass Six Flags Drivers test required.
• Must be able to work weekends, holidays, and other shifts as necessary.
• Must be able to sit, stand, or walk for extended periods of time.
• Ability to work independently and exercise good judgement to resolve situations that may arise.
• Knowledge of Opera software preferred.
• Possess organizational skills and attention to detail.
• Prior guest services experience required.

Responsibilities

• Posts room revenues
• Balances cashier activity
• Reconciles the day and runs nightly reports
• Performs front desk duties when required
• Handles guests concerns throughout the shift
• Adheres to house rules, departmental policies, and safety standards at all times
• Communicate clearly with guests and management
• Respond to or channel any guest requests/complaints to the department or proper manager
• Use problem-solving skills to professionally handle any guest issue, question, or concern
• Operate the property management system as needed to review transactions, reservations, and post payments
• Maintains cleanliness of work location, completes property walks, and maintains cleanliness of the hotel perimeter
• Perform other duties as assigned by management
• Communicate guests transportation needs or transport them as needed.

Skills

Overnight shifts

Guest services

Microsoft Office

Opera software

Attention to detail

Organizational skills

Cash handling

Customer service

Tools

Opera software

Microsoft Office

Job description

Overview

This overnight position is responsible for operation of the front desk and completing all nightly tasks including posting room revenues, performing food and beverage audits, reconciling revenues and cash for daily operations.

Pay Rate: $21.00 per hour

Responsibilities

• Posts room revenues
• Balances cashier activity
• Reconciles the day and runs nightly reports
• Performs front desk duties when required
• Handles guests concerns throughout the shift
• Adheres to house rules, departmental policies, and safety standards at all times
• Communicate clearly with guests and management
• Respond to or channel any guest requests/complaints to the department or proper manager
• Use problem-solving skills to professionally handle any guest issue, question, or concern
• Operate the property management system as needed to review transactions, reservations, and post payments
• Maintains cleanliness of work location, completes property walks, and maintains cleanliness of the hotel perimeter
• Perform other duties as assigned by management
• Communicate guests transportation needs or transport them as needed.

Qualifications

• Must be available to work overnight shifts
• Must be at least 18 years old
• Valid drivers license and ability to pass Six Flags Drivers test required
• Night audit experience preferred
• Must be able to work weekends, holidays, and other shifts as necessary
• Must be able to sit, stand, or walk for extended periods of time
• Ability to work independently and exercise good judgement to resolve situations that may arise.
• Computer experience including proficiency in Microsoft Office (Word, Excel, Outlook)
• Knowledge of Opera software preferred
• Possess organizational skills and attention to detail
• Prior guest services experience required
• Must have a friendly, enthusiastic, and service-oriented attitude
• Must be able to perform tasks safely and adhere to company policy
• Ability to share all possible hotel and safari knowledge as trained
• Ability to handle multiple tasks in a fast paced environment