SATCOM & IP Network Support Specialist | DoD Secret
RMantra Solutions Inc.
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Resumo da oferta
RMantra Solutions Inc. seeks a SATCOM Transport/IP Network Support Specialist to support the DISA ESGS, delivering 24/7/365 technical and operational support for a complex IP-SATCOM network at Hill AFB.
You will handle tickets, monitor real-time events, and assist in configuring and troubleshooting DoD SATCOM gateways. Candidates must hold DoD-8570 IAT Level 2 (SEC+ CE) certification, possess an active Secret clearance, and be able to work 12, 10, or 8-hour shifts as required in a 24/7
Qualificações
- DoD-8570 IAT Level 2 baseline certification at start date.
- Active DoD Secret clearance.
- Ability to work in a 24/7 operations environment.
- 2–4 years of related experience.
- Experience with SATCOM/IP network configurations.
Responsabilidades
- Create and update tickets to aid in customer problem tracking.
- Monitor network events and failures 24x7x365.
- Configure routers, switches, firewalls and voice equipment.
- Support IP satellite modems and manage option/boot/RSP files.
- Remotely access customers into IP/SATCOM networks.
- Troubleshoot SATCOM and IP network issues with DoD facilities.
- Verify equipment operates in baseline configuration.
- Provide global equipment configurations at DoD SATCOM Gateways using SAA/GAA.
Conhecimentos
Formação académica
Ferramentas
Descrição da oferta de emprego
RMantra Solutions Inc. seeks a SATCOM Transport/IP Network Support Specialist to support the DISA ESGS, delivering 24/7/365 technical and operational support for a complex IP-SATCOM network at Hill AFB.
You will handle tickets, monitor real-time events, and assist in configuring and troubleshooting DoD SATCOM gateways. Candidates must hold DoD-8570 IAT Level 2 (SEC+ CE) certification, possess an active Secret clearance, and be able to work 12, 10, or 8-hour shifts as required in a 24/7
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