SATCOM TRANSPORT/IP Network Support Analyst with Security Clearance

RMantra Solutions; Illinois; On-site; USD 70,000 - 95,000; Full time

Job summary

RMantra Solutions Inc. seeks a SATCOM Transport/IP Network Support Specialist to support the DISA ESGS, delivering 24/7/365 technical and operational support for a complex IP-SATCOM network at Hill AFB.

You will handle tickets, monitor real-time events, and assist in configuring and troubleshooting DoD SATCOM gateways. Candidates must hold DoD-8570 IAT Level 2 (SEC+ CE) certification, possess an active Secret clearance, and be able to work 12, 10, or 8-hour shifts as required in a 24/7

Qualifications

• DoD-8570 IAT Level 2 baseline certification at start date.
• Active DoD Secret clearance.
• Ability to work in a 24/7 operations environment.
• 2–4 years of related experience.
• Experience with SATCOM/IP network configurations.

Responsibilities

• Create and update tickets to aid in customer problem tracking.
• Monitor network events and failures 24x7x365.
• Configure routers, switches, firewalls and voice equipment.
• Support IP satellite modems and manage option/boot/RSP files.
• Remotely access customers into IP/SATCOM networks.
• Troubleshoot SATCOM and IP network issues with DoD facilities.
• Verify equipment operates in baseline configuration.
• Provide global equipment configurations at DoD SATCOM Gateways using SAA/GAA.

Skills

IAT Level II certification (SEC+ CE)

Security clearance

IP network support

SATCOM knowledge

24/7 operations experience

Education

High school diploma

Tools

iDirect

Linkway

EBEM

SAA/GAAs

Job description

• Certification: DoD 8570, IAT Level II – SEC+

SATCOM Transport/IP Network Support Specialist

• US Citizens ONLY
• Clearance: DoD Secret
• Certification: DoD 8570, IAT Level II – SEC+
• Location: Hill Air Force Base, Utah
• Work Schedule: 100% Onsite PLUS:

Ts Or Ts/Sci a Plus Position Summary

This position supports the Defense Information Systems Agency (DISA) Enterprise SATCOM Gateway Services (ESGS), providing 24/7/365 technical and operational support to tactical customers accessing DoD Gateway facilities. Personnel shall provide support to an extremely complex IP-Based SATCOM network. Candidate will be “mission essential” and able to support rotating 12, 10, or 8hr shifts based upon the requirement and resources available.

Primary Responsibilities

Responsible for assisting with the following duties:

• Create and update tickets utilizing DISA ticketing applications to aid in customer problem tracking and resolution in all aspects of the network integral to our clients Baseband, IF and RF communications.
• Monitor network events and element management failures in real-time on a 24x7x365 basis.
• Perform IP network support to include configuration of routers, switches, firewalls and voice equipment.
• Perform IP satellite modem support to include configuration and issue of option/boot/RSP files.
• Remotely access and de-access customers into the IP/SATCOM networks
• Work with DoD SATCOM Gateway facilities and deployed operators to troubleshoot and resolve SATCOM and IP network issues.
• Verify equipment is operating in the baseline configuration.
• Remotely provide global equipment configurations at DoD SATCOM Gateways utilizing the Satellite Access Authorization (SAA) and Gateway Access Authorization (GAA).
• Basic Qualifications:
• Must have DoD-8570 IAT Level 2 baseline certification (Security+ CE, or equivalent) at start date.
• Ability to work in a 24/7 operations environment.
• Moderate experience with one or more of the following: Utilization of SAA/GAAs as a source documentation for network configuration.
• Moderate understanding and experience with the operation and configuration of MILSATCOM encryption devices.
• Moderate understanding and experience with Satellite Communications (SATCOM) architecture and signal flow.
• Currently possess an active Secret security clearance.
• Ability to manage IP over SATCOM networks using iDirect/Linkway/EBEM or equivalent FM-TDMA hubs Required Education and Experience: High school diploma and 2-4 years of experience. IMMEDIATE INTERVIEW -