SATCOM IP Network Support Specialist

Isys Technologies; Illinois; On-site; USD 90,000 - 120,000; Full time

Job summary

I2X Technologies is a technology services provider for the Federal Government, headquartered in Colorado, delivering solutions across the US. We seek a network engineer to manage IP/SATCOM networks, perform configurations, and support DoD SATCOM gateways.

You will work in a 24/7 operations environment, handling MILSATCOM encryption devices and SATCOM architectures while ensuring compliance and security requirements are met.

Qualifications

• Active Secret clearance required.
• US Citizenship required.

Responsibilities

• Create and update tickets using DISA ticketing applications for network issues.
• Monitor network events and element management in real time 24/7.
• Configure routers, switches, firewalls and voice equipment for IP networks.
• Configure IP satellite modems and manage option/boot/RSP files.
• Remotely access and de-access clients on IP/SATCOM networks.
• Troubleshoot SATCOM and IP network issues with DoD SATCOM Gateways.
• Verify equipment operates in baseline configuration.
• Provide global equipment configurations at DoD SATCOM Gateways using SAA/GAA.

Skills

SAA/GAAs usage

MILSATCOM encryption devices

SATCOM architecture

IP network management

Education

High school diploma

2–4 years experience

Tools

DoD-8570 IAT Level 2

Job description

Minimum Clearance Required

Secret

Responsibilities

I2X Technologies is a reputable technology services company to the Federal Government. Whether the focus is on space exploration, national security, cyber security, or cutting-edge engineering applications, I2X is ready to offer you the chance to make a real-world impact in your field and for your country. We provide long-term growth and development. Headquartered in Colorado, I2X is engaged in programs across the country and in more than 20 states. Our programs support multiple Federal agencies, the Department of Defense and often focused on the space initiatives of our government customers.

• Create and update tickets utilizing DISA ticketing applications to aid in customer problem tracking and resolution in all aspects of the network integral to our clients Baseband, IF and RF communications.

• Monitor network events and element management failures in real-time on a 24x7x365 basis.

• Perform IP network support to include configuration of routers, switches, firewalls and voice equipment.

• Perform IP satellite modem support to include configuration and issue of option/boot/RSP files.

• Remotely access and de-access customers into the IP/SATCOM networks

• Work with DoD SATCOM Gateway facilities and deployed operators to troubleshoot and resolve SATCOM and IP network issues.

• Verify equipment is operating in the baseline configuration.

• Remotely provide global equipment configurations at DoD SATCOM Gateways utilizing the Satellite Access Authorization (SAA) and Gateway Access Authorization (GAA).

Qualifications

• Must have DoD-8570 IAT Level 2 baseline certification (Security+ CE, or equivalent) at start date.

• Ability to work in a 24/7 operations environment.

• Moderate experience with one or more of the following: Utilization of SAA/GAAs as a source documentation for network configuration.

• Moderate understanding and experience with the operation and configuration of MILSATCOM encryption devices.

• Moderate understanding and experience with Satellite Communications (SATCOM) architecture and signal flow.

• Currently possess an active Secret security clearance.

• Ability to manage IP over SATCOM networks using iDirect/Linkway/EBEM or equivalent FM-TDMA hubs

Required Education and Experience:

• High school diploma and 2-4 years of experience.

Essential Requirements:

US Citizenship is required.

Active Secret clearance is required.

I2X Technologies is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected Veteran status, or disability status.

In compliance with Colorado’s Equal Pay for Equal Work Act, the annual base salary range for this position is listed . Please note that the salary information is a general guideline only. I2X Technologies considers factors such as (but not limited to) scope and responsibilities of the position, candidate’s work experience, education/training, key skills, internal peer equity, as well as, market and business considerations when extending an offer.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job with or without reasonable accommodation.

While performing the duties of this job, the employee will regularly sit, walk, stand and climb stairs and steps. May require walking long distance from parking to work station. Occasionally, movement that requires twisting at the neck and/or trunk more than the average person, squatting/ stooping/kneeling, reaching above the head, and forward motion will be required. The employee will continuously be required to repeat the same hand, arm, or finger motion many times. Manual and finger dexterity are essential to this position. Specific vision abilities required by this job include close, distance, depth perception and telling differences among colors. The employee must be able to communicate through speech with clients and public. Hearing requirements include conversation in both quiet and noisy environments. Lifting may require floor to waist, waist to shoulder, or shoulder to overhead movement of up to 20 pounds. This position demands tolerance for various levels of mental stress.

I2X Technologies is an Engineering and Information Technology Company focused on providing Services to the Federal and State Government. I2X offers a competitive compensation program and comprehensive benefits package to our employees.