SATCOM IP Network Support Specialist

Community Options, Inc.; Illinois; On-site; USD 46,000 - 85,000; Full time

Job summary

A leading technology company seeks a Network Technician to support the Defense Information Systems Agency (DISA) at Scott AFB, IL. This role involves crucial network operations, including ticket management and real-time event monitoring for defense communication systems. The ideal candidate must hold IAT Level 2 certification and be prepared for a dynamic, 24/7 operational environment.

Qualifications

• Must have DoD-8570 IAT Level 2 certification.
• Ability to work in a 24/7 operations environment.
• Moderate experience with SAA/GAAs documentation.

Responsibilities

• Create and update tickets for problem resolution.
• Monitor network events in real-time.
• Perform configuration of routers, switches, and firewalls.

Skills

Network Configuration

SATCOM Management

Technical Support

Problem Solving

Education

High school diploma

Job description

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Community Options, Inc. provided pay range

This range is provided by Community Options, Inc.. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$46,800.00/yr - $84,600.00/yr

Description

Our customer is the Defense Information Systems Agency (DISA) and acts as the provider of GIG/Defense Information System Network (DISN) services to its customers, the Department of Defense (DoD) and national security organizations. This position directly supports the DISA-provided GIG capabilities and services in the 24x& DISA Global Operations Center (DGOC).

Job Description

The Leidos Digital Modernization Sector and Global Solutions Management-Operations II (GSMO-II) have an opening in our Enterprise SATCOM Gateway Services (ESGS) Operations Support Cell for a Network Technician at Scott AFB, IL.

Primary Responsibilities

Responsible for assisting with the following duties:

• Create and update tickets utilizing DISA ticketing applications to aid in customer problem tracking and resolution in all aspects of the network integral to our clients Baseband, IF and RF communications.
• Monitor network events and element management failures in real-time on a 24x7x365 basis.
• Perform IP network support to include configuration of routers, switches, firewalls and voice equipment.
• Perform IP satellite modem support to include configuration and issue of option/boot/RSP files.
• Remotely access and de-access customers into the IP/SATCOM networks
• Work with DoD SATCOM Gateway facilities and deployed operators to troubleshoot and resolve SATCOM and IP network issues.
• Verify equipment is operating in the baseline configuration.
• Remotely provide global equipment configurations at DoD SATCOM Gateways utilizing the Satellite Access Authorization (SAA) and Gateway Access Authorization (GAA).
  
  

Basic Qualifications

• Must have DoD-8570 IAT Level 2 baseline certification (Security+ CE, or equivalent) at start date.
• Ability to work in a 24/7 operations environment.
• Moderate experience with one or more of the following: Utilization of SAA/GAAs as a source documentation for network configuration.
• Moderate understanding and experience with the operation and configuration of MILSATCOM encryption devices.
• Moderate understanding and experience with Satellite Communications (SATCOM) architecture and signal flow.
• Currently possess an active Secret security clearance.
• Ability to manage IP over SATCOM networks using iDirect/Linkway/EBEM or equivalent FM-TDMA hubs
  
  

Required Education And Experience

• High school diploma and 2-4 years of experience.
  
  

GSMO

Original Posting

June 10, 2025

For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.

Pay Range

Pay Range $46,800.00 - $84,600.00

The Leidos pay range for this job level is a general guideline onlyand not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  IT Services and IT Consulting

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