SATCOM IP Network Support Analyst (DoD/GIG)

Leidos; Illinois; On-site; USD 48,000 - 87,000; Full time

Job summary

Leidos is seeking a Network Support Analyst at Scott AFB, IL to help support DISA's GIG/ DISN services. The role covers 24x7 operations, ticketing, and configuring routers, switches, firewalls, and SATCOM equipment to ensure mission-critical connectivity.

Candidates must have DoD-8570 IAT Level 2, a Secret clearance, and the ability to work around the clock. The job emphasizes hands-on maintenance, incident response, and collaboration with DoD SATCOM Gateways.

Qualifications

• Must have DoD-8570 IAT Level 2 baseline certification (Security+ CE, or equivalent) at start date.
• Ability to work in a 24/7 operations environment.
• Moderate experience with SAA/GAAs as a source documentation for network configuration.
• Moderate understanding and experience with MILSATCOM encryption devices.
• Moderate understanding and experience with Satellite Communications (SATCOM) architecture and signal flow.
• Currently possess an active Secret security clearance.
• Ability to manage IP over SATCOM networks using iDirect/Linkway/EBEM or equivalent FM-TDMA hubs

Responsibilities

• Create and update tickets utilizing DISA ticketing applications to aid in customer problem tracking and resolution in all aspects of the network integral to our clients Baseband, IF and RF communications.
• Monitor network events and element management failures in real-time on a 24x7x365 basis.
• Perform IP network support to include configuration of routers, switches, firewalls and voice equipment.
• Perform IP satellite modem support to include configuration and issue of option/boot/RSP files.
• Remotely access and de-access customers into the IP/SATCOM networks.
• Work with DoD SATCOM Gateway facilities and deployed operators to troubleshoot and resolve SATCOM and IP network issues.
• Verify equipment is operating in the baseline configuration.
• Remotely provide global equipment configurations at DoD SATCOM Gateways utilizing the Satellite Access Authorization (SAA) and Gateway Access Authorization (GAA).

Skills

DoD-8570 IAT Level 2

24/7 operations

SATCOM knowledge

IP over SATCOM

Active Secret clearance

Education

High school diploma

Tools

iDirect

Linkway

EBEM

Job description

Leidos is seeking a Network Support Analyst at Scott AFB, IL to help support DISA's GIG/ DISN services. The role covers 24x7 operations, ticketing, and configuring routers, switches, firewalls, and SATCOM equipment to ensure mission-critical connectivity.

Candidates must have DoD-8570 IAT Level 2, a Secret clearance, and the ability to work around the clock. The job emphasizes hands-on maintenance, incident response, and collaboration with DoD SATCOM Gateways.