SATCOM IP Network Support Analyst

Leidos LLC; Illinois; On-site; USD 48,100 - 86,950; Full time

Benefits offered by this job

Health and wellness programs

Paid leave

Retirement

Job summary

Leidos LLC is seeking a Network Support Analyst for the Defense Information Systems Agency at Scott AFB, IL. This position involves assisting with ticket management, monitoring network events, and performing IP network support in a 24/7 operations environment.

Qualifications include a high school diploma, DoD‑8570 IAT Level2 certification, and the ability to work effectively under pressure. The compensation ranges from $48,100 to $86,950, with benefits like paid leave and retirement.

Qualifications

• Active Secret security clearance.
• Ability to work in a 24/7 operations environment.
• 2–4 years of relevant experience.

Responsibilities

• Assist with ticket creation and updating for problem tracking.
• Monitor network events in real time.
• Perform IP network support including configuration of equipment.
• Troubleshoot and resolve SATCOM and IP network issues.
• Verify equipment operates in the baseline configuration.

Skills

DoD‑8570 IAT Level2 baseline certification (Security+CE or equivalent)

Moderate experience with SAA/GAAs documentation

Moderate understanding and experience with MILSATCOM encryption devices

Moderate understanding and experience with SATCOM architecture

Experience managing IP over SATCOM networks using iDirect/Linkway/EBEM

Education

High school diploma

Job description

Position Summary

Our customer is the Defense Information Systems Agency (DISA) and acts as the provider of GIG/Defense Information System Network (DISN) services to its customers, the Department of Defense (DoD) and national security organizations. This position directly supports the DISA‑provided GIG capabilities and services in the 24×7x365 DISA Global Operations Center (DGOC). The Leidos Digital Modernization Sector and Global Solutions Management‑OperationsII (GSMO‑II) have an opening in our Enterprise SATCOM Gateway Services (ESGS) Operations Support Cell for a Network Support Analyst at Scott AFB, IL. This position requires U.S. citizenship and an active Secret clearance to start.

Responsibilities

• Assist with ticket creation and updating using DISA ticketing applications to aid in customer problem tracking and resolution for Baseband, IF, and RF communications.
• Monitor network events and element management failures in real time on a 24×7×365 basis.
• Perform IP network support, including configuration of routers, switches, firewalls and voice equipment.
• Perform IP satellite modem support, including configuration and issue of option/boot/RSP files.
• Remotely access and de‑access customers into the IP/SATCOM networks.
• Work with DoD SATCOM Gateway facilities and deployed operators to troubleshoot and resolve SATCOM and IP network issues.
• Verify equipment operates in the baseline configuration and remotely provide global equipment configurations at DoD SATCOM Gateways using Satellite Access Authorization (SAA) and Gateway Access Authorization (GAA).

Qualifications

• DoD‑8570 IAT Level2 baseline certification (Security+CE or equivalent) at the start date.
• Active Secret security clearance.
• Ability to work in a 24/7 operations environment.
• Moderate experience with SAA/GAAs documentation for network configuration.
• Moderate understanding and experience with MILSATCOM encryption devices.
• Moderate understanding and experience with Satellite Communications (SATCOM) architecture and signal flow.
• Experience managing IP over SATCOM networks using iDirect/Linkway/EBEM or equivalent FM‑TDMA hubs.

Education and Experience

High school diploma and 2–4 years of relevant experience.

Compensation and Benefits

Pay Range: $48,100.00–$86,950.00. Benefits include competitive compensation, health and wellness programs, income protection, paid leave and retirement.

Equal Employment Opportunity Statement

All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider qualified applicants with criminal histories consistent with applicable laws.