SARC Ambassador

University Of Portland

Portland, Northern (OR, KY)

Hybrid

USD 19,000 - 27,000

Part time

10 days ago

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Job summary

Join the Shepard Academic Resource Center (SARC) at University of Portland to help guide the UP community as they access support from various divisions.

As an SARC Ambassador, you’ll provide friendly front desk coverage to students, parents, and staff, connect learners with peer tutoring, and assist during exams in Accessible Education Services. This role centers hospitality and connection and offers abundant development opportunities.

Qualifications

Interest and willingness to interact extensively with students, faculty, and staff
Personal characteristics including authenticity, enthusiasm, and honesty
Strong communication and people skills
Comfortable speaking to people in person, on the phone, or via email
Ability to work at a computer desk and complete training sessions
Enrolled in at least 6 credits for the summer or preregistered for 6 credits in the fall by May 15

Responsibilities

Greet, sign in, and orient visitors to SARC offices
Orient students to university resources and academic requirements
Coordinate with campus activities to ensure up-to-date handouts
Assist with general office tasks: calls, emails, data entry
Help students utilize campus resources
Support SARC staff with projects and duties as needed
Participate in all training sessions, including an all-day session before Fall Semester

Skills

Strong communication

People skills

Customer service

Feedback adaptability

Education

Currently enrolled student

Tools

MS Office

Job description

Terms and Hours Varying hours between 8:30am-7pm Monday-Thursday, 8:30am-4:30pm Friday

Job Category

Job Category Student Employment

Hourly Wage

Hourly Wage Portland Metro Minimum Wage ($16.80)

Job Summary

Join the Shepard Academic Resource Center ( SARC ) and help guide the entire UP community as they access support from our many divisions!

As a SARC Ambassador, you’ll build excellent customer service, operations, and technology skills while providing front desk coverage to students, parents, and staff & faculty who visit any division of SARC . This includes the Learning Commons, where you will connect students with peer tutoring support from our amazing Co-Pilots. You’ll also greet students taking exams with Accessible Education Services in our alternative testing space. Our team also helps support First Generation Programming, First Year Experience, and the Care Team. This position centers hospitality and connection. However, it also offers abundant development opportunities and real-life projects for motivated students who are studying in the following areas:

Communication ( CAS )
Computer Science (Shiley)
OTM (Business)
Business Analytics (Business)
Marketing (Business)
Accounting (Business)
MIS (Business)

Multiple positions are available this fall. All class years are encouraged to apply.

Core Duties

Orient students to university academic and student activities resources, and familiarize students with academic requirements and regulations
Greet, sign in, and orient all visitors to the SARC offices
Coordinate with campus activities (for example: ASUP , Campus Ministry, Moreau Center, Health Center, tutoring centers) to ensure that the SARC has up-to-date information and handouts for students
General office work, such as answering telephones and leaving voicemails; emails, and data entry
Help students utilize campus resources
Assist SARC staff members with projects as needed
Other relevant duties as assigned

Minimum Qualifications

Interest and willingness to interact extensively with students, faculty, and staff, and serve as a positive role model for them in all matters pertaining to university life
Personal characteristics which include authenticity, approachability, enthusiasm, tolerance, leadership, compassion, and honesty
Strong communication and people skills
Comfortable speaking to people in person, over the phone, or over email
Consistently work to improve performance
Be open to giving and receiving feedback
Overall maturity and sound decision making
Must be able to work sitting at a computer desk
Participate in all training sessions, including an all-day training the weekend before Fall Semester begin.
Enrolled in at least 6 credits for the summer session, or preregistered for at least 6 credits in the fall by May 15th to be eligible for summer employment

Preferred Qualifications

For the Fall semester, preference will be given to qualified applicants who also have mid-day availability on Tuesdays and Thursdays.
Preference will be given to students who have a variety of availability to work 3 hour shifts or longer
Preference will be given to students with Federal Work Study in their Financial Aid package.

Physical Requirements