SAP TM Support Analyst I – Post-Go-Live Focus

C5MI; Jacksonville (FL); On-site; USD 75,000 - 100,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) plan

Bonus opportunities

Paid holidays

Paid time off

Job summary

C5MI is seeking a SAP TM Support Consultant in Jacksonville, Florida, to provide post-go-live support for SAP Transportation Management. The role involves troubleshooting, system maintenance, and ensuring overall TM performance.

The ideal candidate should have a bachelor’s degree in a related field and 1-2 years of SAP TM experience. Benefits include comprehensive medical coverage and a 401(k) plan with bonus opportunities.

Qualifications

• 1–2 years of SAP TM experience.
• Ability to obtain and maintain a U.S. government security clearance.
• Clear and professional communication skills.

Responsibilities

• Provides hypercare support and resolves live system issues following SAP TM go‑lives.
• Monitors system performance and investigates failures or user‑reported issues.
• Manages a high volume of support tickets, ensuring timely resolution.

Skills

Analytical skills

Troubleshooting

Organizational skills

Communication skills

Collaboration

Education

Bachelor’s degree in IT, Computer Science, Logistics, Supply Chain, or related field

SAP TM certification

Tools

ServiceNow

Jira

Job description

C5MI is seeking a SAP TM Support Consultant in Jacksonville, Florida, to provide post-go-live support for SAP Transportation Management. The role involves troubleshooting, system maintenance, and ensuring overall TM performance.

The ideal candidate should have a bachelor’s degree in a related field and 1-2 years of SAP TM experience. Benefits include comprehensive medical coverage and a 401(k) plan with bonus opportunities.