SAP TM Support Consultant II - Hypercare & Performance

C5MI; Jacksonville (FL); On-site; USD 98,000 - 135,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

401(k) plan

Paid time off

Job summary

C5MI is seeking an SAP TM Support Consultant in Jacksonville, Florida, to provide post-go-live support and system maintenance for SAP Transportation Management. This role involves troubleshooting user-reported issues, managing support tickets, and collaborating with cross-functional teams to enhance system performance.

The ideal candidate will have a Bachelor’s degree in a relevant field and 3–5 years of configuration experience. C5MI offers a competitive salary range of $98,000 - $135,000 and a suite of benefits including medical, dental, and 401(k).

Qualifications

• 3–5 years of SAP TM configuration experience for Level II.
• Ability to obtain and maintain a U.S. government security clearance.
• Strong attention to detail and ability to manage multiple priorities.

Responsibilities

• Provide post-go-live support and troubleshoot SAP TM issues.
• Monitor system performance and resolve user-reported issues.
• Manage support tickets, ensuring timely triage and resolution.

Skills

Analytical skills

Troubleshooting skills

Organizational skills

Clear communication skills

Collaboration skills

Education

Bachelor’s degree in IT, Computer Science, Logistics, Supply Chain, or related field

SAP TM certification (or ability to obtain within 6 months)

Tools

ServiceNow

Jira

Job description

C5MI is seeking an SAP TM Support Consultant in Jacksonville, Florida, to provide post-go-live support and system maintenance for SAP Transportation Management. This role involves troubleshooting user-reported issues, managing support tickets, and collaborating with cross-functional teams to enhance system performance.

The ideal candidate will have a Bachelor’s degree in a relevant field and 3–5 years of configuration experience. C5MI offers a competitive salary range of $98,000 - $135,000 and a suite of benefits including medical, dental, and 401(k).