SAP SuccessFactors Application Manager

Bluebird; Oklahoma City (OK); Hybrid; USD 90,000 - 130,000; Full time

Benefits offered by this job

Flexible hours

Hybrid work

Training & certifications

Meal subsidies

Health programs

Job summary

Bluebird is seeking an experienced SAP SuccessFactors specialist to ensure stable operation and continuous optimization of modules. You will handle 2nd level Incident/Problem Management, analyze root causes, and collaborate with Operations, Development, Architecture, QA and PM teams.

The role requires at least 4 years of SAP SuccessFactors experience, strong German language skills, and a proactive, learning-minded approach to new modules and processes.

Qualifications

• At least 4 years of experience with SAP SuccessFactors or SAP systems, including configuration activities.
• Excellent German language skills, both written and spoken.
• Completed technical or business-related education or comparable professional experience.
• Analytical mindset and strong teamwork, communication and customer-oriented skills.
• Curiosity and enthusiasm for learning new topics and working in complex environments.

Responsibilities

• Ensure the stable operation and continuous optimization of SAP SuccessFactors modules.
• Handle Incident and Problem Management in 2nd Level Support, including ticket processing and root cause analysis.
• Collaborate with Operations, Development, Architecture, QA, and Project Management teams.
• Maintain regular communication with customers and stakeholders.
• Participate in requirements workshops and support requirements specification activities.
• Assist with rollouts, releases, and the introduction of new functionalities.
• Play a key role in the initial implementation of new SuccessFactors modules.
• Actively contribute to the establishment of processes and organizational structures.

Skills

Analytical mindset

Strong teamwork & communication

Customer-oriented

Willingness to learn

German language skills

Education

Technical or business-related education (e.g., technical college, university, university of applied sciences)

Tools

SAP SuccessFactors

OpenShift

Path

Job description

Responsibilities

Ensure the stable operation and continuous optimization of SAP SuccessFactors modules.Handle Incident and Problem Management in 2nd Level Support, including ticket processing and root cause analysis.Collaborate closely with Operations, Development, Architecture, QA, and Project Management teams.Maintain regular communication with customers and stakeholders.Participate in requirements workshops and support requirements specification activities.Assist with rollouts, releases, and the introduction of new functionalities.Play a key role in the initial implementation of new SuccessFactors modules.Actively contribute to the establishment of processes and organizational structures.Technical & Personal Requirements

Technical & Personal Requirements

Experience with SAP SuccessFactors, ideally with a strong focus on Employee Central (higher priority than other modules).Experience with modules such as Time Management or Travel Management is considered an advantage but is not mandatory.Willingness to learn and work with additional SuccessFactors modules.Previous experience in Application Management and/or 2nd Level Support is advantageous.Technical understanding, including debugging knowledge, is beneficial but not required.Knowledge of OpenShift and Path is a plus.Programming experience is not required, though occasional bug fixing may be involved.High motivation and willingness to learn (deep specialist knowledge is not expected from day one).Independent and responsible working style.Structured and process-oriented mindset.Interest in shaping and building new structures.Strong team player in a dynamic environment.

Your Profile

Completed technical or business-related education (e.g., technical college, university, university of applied sciences) or comparable professional experience.At least 4 years of experience with SAP SuccessFactors or SAP systems, including configuration activities.Strong willingness to learn and continuously develop expertise (e.g., through SAP Learning Hub).Analytical mindset and the ability to understand complex relationships.Strong teamwork, communication, and customer-oriented skills.Curiosity and enthusiasm for learning new topics and working in complex environments.Excellent German language skills, both written and spoken.

Benefits

• Flexible working hours and up to 60% home office.
• Opportunity to work with innovative technologies at a centrally located office in Vienna.
• Ongoing training opportunities and certifications.
• Employee discounts and meal subsidies.
• Fitness and health programs.