SAP S/4HANA Process Leader: Sales & Fulfillment

Parker Electromechanical; Cleveland (OH); On-site; USD 107,000 - 160,000; Full time

Benefits offered by this job

401(k) plan with matching

Career development and tuitionReimburs

Paid parental leave

Paid time off and holidays

Job summary

Parker is seeking a strategic SAP S/4HANA Commercial Process Leader for the Motion and Flow Group in the US. You will own functional SAP processes for Sales, Customer Service, Pricing, and Distribution, directing deployment, governance, fit-to-standard adoption, and sustainment.

Collaborate with Corporate SAP, IT, and division leaders to ensure seamless design and go-live readiness. The role demands experience in sales operations, pricing, and order fulfillment, plus the ability to navigate a

Qualifications

• Bachelor’s degree in Business, Supply Chain, Operations, Finance, Information Systems, Sales Operations, Logistics, or a related field.
• Eight or more years of experience in sales operations, customer service, pricing, distribution, order management, supply chain, ERP-enabled processes, or related commercial operations.
• Strong knowledge of sales order management, customer service, pricing, distribution, fulfillment, and their impact on revenue, margin, delivery performance, and financial reporting.
• Direct SAP implementation experience required; SAP S/4HANA and SAP Sales and Distribution experience strongly preferred.
• Demonstrated experience leading cross-functional process standardization, fit-to-standard adoption, deployment readiness, and change-management initiatives.
• Strong communication, facilitation, analytical, problem-solving, and stakeholder-influence skills in a complex, matrixed environment.

Responsibilities

• Lead the deployment and adoption of SAP S/4HANA sales, customer service, pricing, distribution, and order fulfillment processes.
• Lead and standardize SAP-enabled sales order management, customer service, pricing, distribution, and fulfillment processes.
• Drive consistent execution of order entry, changes, returns, credits, debits, pricing, customer agreements, deliveries, shipping, billing, and customer issue resolution.
• Partner with sales, customer service, supply chain, operations, finance, distribution, and logistics teams to improve order accuracy, pricing governance, delivery performance, transaction quality, and customer experience.
• Ensure effective integration across inventory, production, warehouse operations, transportation, invoicing, and customer communication.
• Identify opportunities to reduce manual work, strengthen process discipline, and improve operational efficiency.

Skills

SAP S/4HANA expertise

Sales operations

Customer service

Pricing and distribution

Cross-functional leadership

Stakeholder influence

Education

Bachelor’s degree in Business, Supply Chain, Operations, Finance, Information Systems, Sales Operations, Logistics, or related field

Tools

SAP S/4HANA

SAP Sales and Distribution

ERP-enabled processes

Job description

Parker is seeking a strategic SAP S/4HANA Commercial Process Leader for the Motion and Flow Group in the US. You will own functional SAP processes for Sales, Customer Service, Pricing, and Distribution, directing deployment, governance, fit-to-standard adoption, and sustainment.

Collaborate with Corporate SAP, IT, and division leaders to ensure seamless design and go-live readiness. The role demands experience in sales operations, pricing, and order fulfillment, plus the ability to navigate a