SAP Payroll (Support/AMS)

IBM

Boston (MA)

Hybrid

USD 24,000 - 41,000

Full time

6 days ago

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Job summary

IBM Consulting seeks a skilled SAP Payroll specialist to support SAP HR Compensation, Payroll and Benefits across client environments. You will perform fit analysis, configuration, testing, and post-implementation support to achieve client outcomes.

The role requires strong troubleshooting, documentation, and end-to-end payroll process expertise, with multi-country experience and the ability to work in a hybrid delivery model.

Qualifications

PayRoll and SAP HR Compensation/Payroll responsibilities.
Configuring SAP HR modules and ensuring integration with client environments.
Experience with country-specific payroll regulations and tax updates.
Strong troubleshooting, debugging, and documentation skills.
End-to-end payroll process support and ticket handling.

Responsibilities

Implement SAP HR Compensation Management, Payroll and Benefits module.
Perform fit analysis to identify client requirements and configure SAP HR system.
Resolve configuration issues in SAP HR and provide post-implementation support.
Test and rollout payroll solutions to ensure successful implementation.
Manage payroll cycles end-to-end, including pre-payroll and post-payroll activities.

Skills

SAP Payroll

Payroll knowledge

Troubleshooting

Documentation

Communication

Country-specific payroll

EC Payroll

H4S4

Integrations

Problem-solving

Gap analysis

Escalation management

QA/testing support

Tax & statutory updates

Education

Bachelor's Degree

Tools

EC Payroll

H4S4

SAP Benefits Module

SAP Testing Tools

Job description

A career in IBM Consulting is built on long-term client relationships and close collaboration worldwide. You’ll work with leading companies across industries, helping them shape their hybrid cloud and AI journeys. With support from our strategic partners, robust IBM technology, and Red Hat, you’ll have the tools to drive meaningful change and accelerate client impact. At IBM Consulting, curiosity fuels success. You’ll be encouraged to challenge the norm, explore new ideas, and create innovative solutions that deliver real results. Our culture of growth and empathy focuses on your long-term career development while valuing your unique skills and experiences.

In this role, you'll work in one of our IBM Consulting FutureNow Centers, where we deliver deep technical and industry expertise to a wide range of public and private sector clients around the world. Our delivery centers offer our clients locally based skills and technical expertise to drive innovation and adoption of new technology.

Your role and responsibilities

As a Package Specialist: SAP HR Comp & Payroll, you will support the implementation of SAP HR Compensation Management, Payroll and Benefits module, utilizing business knowledge and expertise to integrate packaged technology into the client's business environment. You will leverage your specialty in implementation planning, fit analysis, configuration, testing, rollout, and post‑implementation support to achieve client expected business results.

Your primary responsibilities will include:

Implement SAP HR Modules: Support the implementation of SAP HR Compensation Management, Payroll and Benefits module, ensuring seamless integration with the client's business environment.
Conduct Fit Analysis: Perform fit analysis to identify client requirements and configure the SAP HR system to meet their needs.
Resolve Configuration Issues: Resolve configuration and functional issues specializing in the compensation management module of SAP HR.
Provide Post‑Implementation Support: Deliver post‑implementation support to ensure the client achieves expected business results from the SAP HR system.
Test and Rollout Solutions: Test and rollout solutions to ensure successful implementation of the SAP HR system.

Required education

Bachelor's Degree

Preferred education

Bachelor's Degree

Required technical and professional expertise

PayRoll
Strong SAP Payroll technical expertise (Schemas, PCRs, wage types, processing classes, Payroll functions/Operations design)
Country-specific payroll regulatory knowledge
Strong troubleshooting and debugging skills
Experience with EC Payroll, H4S4 and integrations
Multi-country experience across assigned clusters
Must be proficient in problem‑solving and gap analysis skills
Excellent communication and documentation skills
Own payroll tickets (Incidents and Request) end-to-end (RCA, fix, UT, SIT, retrofit and regression testing, closure within SLA)
Support country‑specific statutory updates (tax, social security, garnishments, year‑end)
Configure and support end to end payroll processes (off‑cycle, retro, special payments, FI posting, bank files, payslips, reporting, reconciliation, year end process
Acts as first and final escalation point for operations
Support payroll cycle execution: pre‑payroll audits, control run, live run, post‑payroll validation, FI posting, bank file generation, and payslip distribution.
Investigate failed/queued SLG1 logs, BADI/mapping errors
Makes decisions on fixes, prioritization, and deployment impacts independently
Proactively eliminates recurring issues without direction

Preferred technical and professional experience

Exposure to SAP Benefits Module: Experience working with SAP Benefits module is beneficial, allowing for a deeper understanding of the overall SAP HR system and its applications in compensation management and payroll.
Familiarity with SAP Payroll Configuration: Exposure to configuring SAP Payroll module can aid in resolving functional issues and providing comprehensive post‑implementation support to clients.
Knowledge of SAP Testing Tools: Familiarity with SAP testing tools can facilitate efficient testing and rollout of SAP HR system solutions, ensuring successful implementation and meeting client business requirements.

ABOUT BUSINESS UNIT

IBM Consulting is IBM’s consulting and global professional services business, with market leading capabilities in business and technology transformation. With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are focused on accelerating our clients’ businesses through the power of collaboration. We believe in the power of technology responsibly used to help people, partners and the planet.

YOUR LIFE @ IBM

In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on‑going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can‑do attitude and always striving for an outcome focused approach within everything that they do.

Are you ready to be an IBMer?

ABOUT IBM

IBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 500 companies relying on the IBM Cloud to run their business.

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

IBM is proud to be an equal‑opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by the applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

OTHER RELEVANT JOB DETAILS

All our positions are eligible for people with disabilities PwD or rehabilitated.

Important Notice to Candidates

IBM does not charge any fees or request any kind of payment from candidates to participate in its recruitment processes. This includes, but is not limited to, application fees, costs for sending documents, or any payment related to the application or interviews. If you receive any request for payment in the name of IBM, we strongly recommend that you do not proceed and report it immediately through the company’s official channels.

Job Title

SAP Payroll (Support/AMS)

Job ID

128091

City / Township / Village

State / Province

Country

Mexico

Work arrangement

Hybrid

Area of work

Infrastructure & Technology