SAP Order-to-Cash Process Owner - Lead & Optimize

ABB; Wisconsin; Hybrid; USD 120,000 - 180,000; Full time

Benefits offered by this job

Health insurance

401(k) plan with company contributions

Employee stock purchase plan

Paid parental leave

Job summary

ABB is seeking an experienced SAP Business Process Owner to lead the Order-to-Cash function. You will own process development, implementation, and optimization across critical SAP modules, collaborating with stakeholders and SAP developers to deliver scalable solutions.

The role requires strong analytical skills, 10+ years SAP experience, and proven ability to drive continuous improvement. The position offers a hybrid work model (on-site + remote) in the United States.

Qualifications

• Bachelor's degree in Business or Information Systems or related field.
• 10+ years as SAP business analyst or business process owner.
• Strong communication with stakeholders; proficient in English.

Responsibilities

• Support end-to-end Order to Cash processes across SAP ERP modules (SD, CS, MM, EWM) and business apps.
• Collaborate with stakeholders and SAP developers to gather requirements and implement solutions.
• Drive process improvements in subscription and contract management using SAP, SFDC, and e-commerce tools.
• Provide end-user support for Order to Cash, including warranty, field service, demand planning, and manufacturing.
• Provide technical expertise and work with team members to resolve business problems or improvements.
• Escalate issues and coordinate with SAP regional CoE and global support to resolve problems/bugs.
• Identify strategies to prevent service disruption and assist with SAP upgrades and testing.
• Document current and future state business processes and develop training materials.

Skills

SAP SD

SAP MM

SAP CS

Contract Management

SFDC (Salesforce)

English proficiency

Education

Bachelor's degree in Business/IT

Tools

SAP modules

SFDC

Job description

ABB is seeking an experienced SAP Business Process Owner to lead the Order-to-Cash function. You will own process development, implementation, and optimization across critical SAP modules, collaborating with stakeholders and SAP developers to deliver scalable solutions.

The role requires strong analytical skills, 10+ years SAP experience, and proven ability to drive continuous improvement. The position offers a hybrid work model (on-site + remote) in the United States.