SAP O2C Process Owner - Lead End-to-End Optimization

ABB Inc.; Texas; Hybrid; USD 120,000 - 160,000; Full time

Job summary

ABB Inc. in Texas seeks a SAP Business Process Owner to own Order‑to‑Cash processes across SAP modules (SD, MM, CS, Contract Management).

You will collaborate with stakeholders and developers to implement solutions, drive improvements in subscription and contract management, and support end users globally. The role combines on-site and remote work in a hybrid model and requires strong analytical and communication skills.

Qualifications

• Bachelor's degree in Business, Information Systems or related field.
• Minimum of 10 years of experience as an SAP business analyst or business process owner.
• Proficient in SAP modules: SD, MM, CS and Contract Management.
• Knowledge or experience in SFDC application.

Responsibilities

• Responsible for supporting the Order to Cash processes of local SAP ERP modules (SD, CS, MM, EWM) and business applications.
• Work with internal customers to gather business and system requirements, analyze, and collaborate with SAP developers to implement new solutions.
• Drive improvement of subscription and contract management processes in SAP, SFDC and e-commerce tools.
• Provide support for end users in Order to Cash, including but not limited to, warranty, field service, demand planning, repair workshop planning, manufacturing, and sales & distribution.
• Provide technical expertise and work closely with team members to provide solutions to business problems or process improvement projects.
• Escalate the issues and work with SAP regional center of excellence and global Support and outside consultants to resolve application problems/bugs.

Skills

SAP SD

SAP MM

SAP CS

Contract Management

Stakeholder Communication

Education

Bachelor's degree in Business, Information Systems or related field

Tools

SFDC

Job description

ABB Inc. in Texas seeks a SAP Business Process Owner to own Order‑to‑Cash processes across SAP modules (SD, MM, CS, Contract Management).

You will collaborate with stakeholders and developers to implement solutions, drive improvements in subscription and contract management, and support end users globally. The role combines on-site and remote work in a hybrid model and requires strong analytical and communication skills.