SAP Engagement Lead: Transformation & Value Delivery

Reply; Detroit (MI); On-site; USD 150,000 - 210,000; Full time

Job summary

Syskoplan Reply, part of the Reply Network, seeks an Engagement Manager with strong SAP experience to guide client engagements from SOW through transition to run. You will define service portfolios, coordinate with the Reply team, and drive transformation across multiple SAP domains.

You will build executive relationships, oversee risk and escalation management, and lead a consulting team to deliver measurable value. This is a full-time role with travel up to 50% in the United States.

Qualifications

• Bachelor's degree required.

Responsibilities

• Build trusted customer relationships, develop service plans, and drive SAP adoption and business transformation.
• Collaborate with client stakeholders to develop and implement strategic plans that optimize SAP investment and deliver measurable business value.
• Proactively identify and address functional, technical, staffing, and commercial risks; own end‑to‑end escalation management for critical issues.
• Collaborate with Reply's project managers to promote successful project execution across Project Delivery, Scope Management, Cost Management and Resourcing; provide oversight and support.
• Lead, motivate, and empower the consulting team; evaluate performance to enhance skills and client collaboration.
• Partner with Sales and Marketing from engaging prospects, supporting RFP processes, through to client onboarding; coordinate input and sign-off.
• Build and maintain relationships with key client decision-makers; sit on the client Steering Committee and liaise with PMO throughout the engagement.
• Turn engagements into references by partnering on joint opportunities like success stories, short films, and conference appearances.

Job description

Syskoplan Reply, part of the Reply Network, seeks an Engagement Manager with strong SAP experience to guide client engagements from SOW through transition to run. You will define service portfolios, coordinate with the Reply team, and drive transformation across multiple SAP domains.

You will build executive relationships, oversee risk and escalation management, and lead a consulting team to deliver measurable value. This is a full-time role with travel up to 50% in the United States.