SAP EAM (WAM) Functional Analyst with Plant Maintenance

Shrive Technologies; Jackson (MS); On-site; USD 110,000 - 160,000; Full time

Job summary

Shrive Technologies in Jackson, Mississippi, seeks a senior SAP/EAM specialist with a strong ITIL background to lead production support and complex maintenance solutions for utilities clients. This role requires deep hands-on experience with SAP plant maintenance and EAM, plus ITIL processes to manage incidents, changes and problems.

You will design solutions for the utilities sector and ensure seamless integration with related modules.

Qualifications

• Extensive SAP plant maintenance and EAM experience.
• ITIL-based incident, change and problem management experience.
• Utilities industry experience in implementation or support.
• Experience integrating EAM, scheduling, mobility and GIS in utilities.
• Knowledge of RFID and ESRI spatial technologies.
• Strong customer service orientation and relationship-building skills.
• Familiar with SDLC and Agile methodologies.
• Ability to maintain configuration parameters and system documentation.
• Excellent verbal and written communication skills.

Skills

Customer service

Analytical thinking

Problem solving

Agile

SDLC knowledge

ITIL

Stakeholder management

Communication

Tools

SAP

SAP EAM

SAP Screen Personas

Asset Performance Management

Ventyx / Hitachi

GIS

RFID

ESRI Spatial

Job description

• Minimum 10 years of experience working with SAP plant maintenance & customer service modules and industry Specific modules. Hands-on experience in functional design and configuration with SAP Enterprise Asset Management
• Need to have experience in Production Support utilizing ITIL practices for Incident, Change and Problem Management.
• Create utilities industry specific solution designs to plan define and execute complex, interdependent work.
• Extensive experience in implementation or support within the Utilities Industry environment.
• Experience in integration of Utilities Industry with Asset Investment, EAM, Scheduling, Mobility, Graphical Work, and/or GIS applications.
• To provide support should have Utilities Industry experience with EAM solutions including SAP, SAP Screen Personas Spatial Asset management, Asset performance management, Ventyx (Hitachi) etc. and Knowledge of Handheld Wireless Devices, RFID, ESRI Spatial solutions technologies.
• Strong customer service orientation; strong customer-facing and relationship building skills.
• Develop a strong working relationship with business partners to facilitate effective, end-to-end solutions for business processes.
• Experience with Detailed knowledge of IT principles, methods, and practices in the Utility area.
• Must have strong analytical and problem-solving skills.
• Maintain application configuration parameters and system related documentation.
• Familiarity with Agile and all phases of the Software Development Life Cycle (SDLC)
• Experience delivering technical documentation and procedures.
• Proficiency in information and data management
• Extensive experience in system design and application development
• Knowledge of quality assurance principles, processes and testing requirements.
• Excellent verbal and written communication skills, including presentation skills.
• Self-motivated and able to take on responsibility.