SAP EAM Adoption & Training Lead

Amgen Inc.; Thousand Oaks (CA); On-site; USD 100,000 - 135,000; Full time

Benefits offered by this job

Retirement plan

Bonus program

Stock incentives

Paid time off

Flexible work models

Job summary

Amgen Inc. in Thousand Oaks, CA is seeking an EOS Maintenance Training & Capability Lead to build and sustain the organizational capability for transitioning from Maximo to SAP EAM.

You will own the adoption strategy, learning journeys, and site readiness across maintenance, calibration, planning, scheduling, inventory, and reliability processes. The role requires doctorate or master's with 2 years of training experience, or a bachelor with 4 years, etc., and offers a comprehensive Total Rewards

Qualifications

• Doctorate degree OR Master’s degree and 2 years of Training experience
• Bachelor’s degree and 4 years of Training experience
• Associate’s degree and 8 years of Training experience
• High school diploma / GED and 10 years Training experience

Responsibilities

• Build and sustain the SAP EAM adoption and capability-building strategy for global maintenance, calibration, planning, scheduling, and site leadership communities.
• Translate process changes from Maximo to SAP EAM into clear role-based learning journeys, job aids, readiness materials, and site manager discussion guides.
• Partner with global process owners, SAP EAM product owners, site managers, training teams, and change agents to align training content with approved future-state processes.
• Build and manage the site change-agent network, including expectations, cadence, feedback loops, adoption risks, and readiness scorecards.
• Define training requirements by persona and access package, including maintenance supervisor/owner, technician, calibration technician, planner/scheduler, approver, inventory roles, viewer, and business support roles.
• Coordinate training delivery, reinforcement sessions, simulation/practice activities, and knowledge checks before and after deployment waves.
• Monitor adoption risks such as local workarounds, inconsistent transaction use, incomplete work order documentation, poor mobile adoption, and gaps in planner/technician readiness.
• Ensure capability-building materials reinforce data quality, compliance, safety, GxP expectations, and standard work management behaviors.
• Maintain post-go-live adoption support mechanisms, including office hours, refresher training, FAQs, site feedback reviews, and continuous improvement inputs.
• Evaluate the AV and TQ strategies to qualify facilities, maintenance, calibration and other technicians on specific execution activities.
• Lead LMS integrations aspects to SAP and specific work centers capabilities.

Skills

Training experience

Education

Doctorate degree

Master’s degree + 2 years Training experience

Bachelor’s degree + 4 years Training experience

Associate’s degree + 8 years Training experience

High school diploma / GED + 10 years Training experience

Job description

Amgen Inc. in Thousand Oaks, CA is seeking an EOS Maintenance Training & Capability Lead to build and sustain the organizational capability for transitioning from Maximo to SAP EAM.

You will own the adoption strategy, learning journeys, and site readiness across maintenance, calibration, planning, scheduling, inventory, and reliability processes. The role requires doctorate or master's with 2 years of training experience, or a bachelor with 4 years, etc., and offers a comprehensive Total Rewards