SAP EAM Adoption & Capability Lead

BioSpace; Thousand Oaks (CA); Hybrid; USD 170,000 - 210,000; Full time

Benefits offered by this job

Retirement and Savings Plan

Group medical, dental and vision cover

Stock-based long-term incentives

Flexible work models

Job summary

Amgen seeks an EOS Maintenance Training & Capability Lead to build and sustain the organizational capability to transition from Maximo to SAP EAM across maintenance, calibration, planning, scheduling, inventory, and reliability processes.

You will define persona-based learning journeys, partner with global process owners and site leaders, coordinate LMS integrations, and lead change-agent networks to ensure consistent adoption and data quality, safety, and compliance.

Qualifications

• Doctorate degree required; or Masters with 2+ years of training experience; or Bachelors with 4+ years of training experience; or Associates with 8+ years; or High school diploma with 10+ years training experience.

Responsibilities

• Develop and maintain the SAP EAM adoption and capability-building strategy for global maintenance, calibration, planning, scheduling, and site leadership communities.
• Translate process changes from Maximo to SAP EAM into clear role-based learning journeys, job aids, readiness materials, and site manager discussion guides.
• Partner with global process owners, SAP EAM product owners, site managers, training teams, and change agents to align training content with approved future-state processes.
• Build and manage the site change-agent network, including expectations, cadence, feedback loops, adoption risks, and readiness scorecards.
• Define training requirements by persona and access package, including maintenance supervisor/owner, technician, calibration technician, planner/scheduler, approver, inventory roles, viewer, and business support roles.
• Coordinate training delivery, reinforcement sessions, simulation/practice activities, and knowledge checks before and after deployment waves.
• Monitor adoption risks such as local workarounds, inconsistent transaction use, incomplete work order documentation, poor mobile adoption, and gaps in planner/technician readiness.
• Ensure capability-building materials reinforce data quality, compliance, safety, GxP expectations, and standard work management behaviors.
• Maintain post-go-live adoption support mechanisms, including office hours, refresher training, FAQs, site feedback reviews, and continuous improvement inputs.
• Evaluate the AV and TQ strategies to qualify facilities, maintenance, calibration and other technicians on specific execution activities.
• Lead LMS integrations aspects to SAP and specific work centers capabilities.

Skills

Change management

Training & learning

Stakeholder collaboration

SAP EAM

Education

Doctorate degree

Masters degree + 2 years training experience

Bachelors degree + 4 years training experience

Associates degree + 8 years training experience

High school diploma / GED + 10 years training experience

Tools

SAP EAM

Maximo

Job description

Amgen seeks an EOS Maintenance Training & Capability Lead to build and sustain the organizational capability to transition from Maximo to SAP EAM across maintenance, calibration, planning, scheduling, inventory, and reliability processes.

You will define persona-based learning journeys, partner with global process owners and site leaders, coordinate LMS integrations, and lead change-agent networks to ensure consistent adoption and data quality, safety, and compliance.