SAP Customer Success iXp Intern – SAP Experience Center Showcase Support

SAP SE; New York (NY); Hybrid; USD 29,000 - 42,000; Full time

Job summary

You will join SAP's Experience Center in New York, supporting live customer engagements and ensuring every visitor leaves with a strong impression of SAP. You will learn to tailor show floor preparations, assist with tours, and coordinate events with account teams.

This full-time, hybrid role is based at SAP's Hudson Yards office in NYC. Anticipated Start Date: December 2026/January 2027; Duration: 6 Months (with potential 6-month extension); Schedule: 40 HR/week; Education: Bachelor's or

Qualifications

• Interest in enterprise technology and how it delivers value to customers.
• Proficiency with Microsoft Office tools, particularly PowerPoint, Word, and Excel.
• Strong communication skills and confidence engaging with customers and colleagues.
• A collaborative mindset and comfort working across global and cross-functional teams.
• Customer orientation — a focus on creating seamless, memorable experiences at every touchpoint.
• Solid project management skills and the ability to deliver results independently.

Responsibilities

• Prepare and customize the show floor ahead of each customer tour in coordination with account teams.
• Support tour execution, including live broadcasting and real-time production.
• Coordinate onsite customer and partner events end to end.
• Maintain the showcase space and work with third-party partners on troubleshooting and upkeep.
• Build proficiency in the SAP Experience Center portfolio and present it confidently to visitors.
• Contribute to executive briefing materials, including presentations, reports, and videos.

Skills

Enterprise technology curiosity

Strong communication

Cross-functional collaboration

Customer-centric mindset

Project management

Education

Bachelor's or Master's degree in related field

Tools

Microsoft Office

Job description

Company Description

Job Description

What you'll bring

You're a student or recent graduate curious about technology and its role in business. You're at your best when details matter and every interaction counts.

• A genuine interest in enterprise technology and how it delivers value to customers
• Proficiency with Microsoft Office tools, particularly PowerPoint, Word, and Excel
• Strong communication skills and confidence engaging with customers and colleagues
• A collaborative mindset and comfort working across global and cross-functional teams
• Customer orientation — a focus on creating seamless, memorable experiences at every touchpoint
• Solid project management skills and the ability to deliver results independently

We also look for people who communicate clearly, keep the customer in mind, and enjoy finding smart solutions to problems — whatever stage of your career you're at.

In addition to the role-specific skills above, all student and early talent positions at SAP look for candidates who are open to working with AI tools — including agentic AI — to automate everyday tasks, prototype ideas, and build confidence in AI-assisted ways of working from day one.

What you'll build

You'll support live customer engagements at one of SAP's flagship showcase spaces in New York. Your work shapes the impression every visitor takes away from SAP.

• Prepare and customize the show floor ahead of each customer tour in coordination with account teams
• Support tour execution, including live broadcasting and real-time production
• Coordinate onsite customer and partner events end to end
• Maintain the showcase space and work with third-party partners on troubleshooting and upkeep
• Build proficiency in the SAP Experience Center portfolio and present it confidently to visitors
• Contribute to executive briefing materials, including presentations, reports, and videos

Where you belong

The SAP Experience Center team brings together account teams, subject matter experts, and executive leaders to deliver high-impact, customized customer engagements. You'll work at the heart of that effort. When you join SAP, you'll be a part of SAP Next Gen — a global community of students and early professionals with access to mentors, development programs, and peers. This role is based full-time at SAP's Hudson Yards office in New York City.

Qualifications

Anticipated Start Date: December 2026/January 2027

Duration: 6 Months (with potential 6-month extension)

Schedule: 40 HR/week

Hybrid (Mandatory): New York City, NY (3-4x/Week)

Education: Bachelors or Master's degree in a related field. Graduating Seniors/2nd Year Masters highly desirable.

Eligibility: Must be currently enrolled, or recently graduated (start date must be within 6 months of graduation date) from a coding academy/bootcamp, apprenticeship, associate, bachelor’s, master’s or JD/PhD program.

Additional Information

All your information will be kept confidential according to EEO guidelines.

About SAP

With a global network of customers, partners, employees, and thought leaders, SAP helps the world run better and improves people’s lives.
As a leader in enterprise applications and business AI, SAP stands at the nexus of business and technology. For over 50 years, organizations have trusted SAP to bring out their best by uniting business-critical operations spanning finance, procurement, HR, supply chain, and customer experience.

We win with inclusion

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.
SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: [e-mail].
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.

Compensation Range Transparency

SAP believes pay transparency is essential to fostering an honest, supportive, and inclusive culture and is an important part of our commitment to pay equity. The salary range for this position is included in the job posting. The actual compensation offered to the successful candidate will fall within that range and will depend on factors such as education, skills, experience, location, and scope of the role, as determined through the selection process. Where applicable, SAP may also provide variable incentive opportunities and additional benefits, subject to the terms of the relevant plans and policies. Any variable incentive amount is target-based, with actual payouts dependent on company and individual performance. Please reference this link for a summary of SAP benefits and eligibility requirements: SAP North America Benefits.

AI Usage in the Recruitment Process

For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.
Please note that any violation of these guidelines may result in disqualification from the hiring process.