SAP CS Solutions Lead — S/4HANA & Service

GAC Solutions; Malvern (Chester County); On-site; USD 120,000 - 160,000; Full time

Job summary

GAC Solutions in the United States seeks an experienced SAP CS consultant to lead the configuration, support, and ongoing improvement of SAP Customer Service within an SAP S/4HANA environment. You will work across the full lifecycle from concept to implementation and support.

The ideal candidate balances stakeholder management with hands-on design, configuration, testing, and incident resolution to drive SAP-based solutions aligned with business goals.

Qualifications

• Strong SAP CS expertise with standard CS processes and configurations.
• Experience with SAP S/4HANA core Service functionality.
• Hands-on configuration and troubleshooting capabilities.
• Excellent stakeholder engagement and communication skills.

Responsibilities

• Lead support and continuous improvement of SAP CS in an SAP S/4HANA environment.
• Provide functional expertise across core SAP CS capabilities.
• Analyze business requirements and translate into SAP solutions.
• Troubleshoot complex issues with hands-on configuration, testing, and debugging.
• Collaborate with stakeholders to drive solution alignment.
• Provide design recommendations aligned with SAP best practices.
• Support incident management, root-cause analysis, and change requests.
• Mentor team members and provide leadership in delivery.

Skills

SAP CS

Billing & Pricing

S/4HANA CS

Hands-on configuration

Stakeholder management

Solution design

Analytical skills

Communication

Tools

SAP interfaces

RAR

Job description

GAC Solutions in the United States seeks an experienced SAP CS consultant to lead the configuration, support, and ongoing improvement of SAP Customer Service within an SAP S/4HANA environment. You will work across the full lifecycle from concept to implementation and support.

The ideal candidate balances stakeholder management with hands-on design, configuration, testing, and incident resolution to drive SAP-based solutions aligned with business goals.