SAP CS- Customer Service Consultant - Information Technology - Analysts

MassGenics, Inc.; Pennsylvania; Hybrid; USD 96,000 - 152,000; Full time

Benefits offered by this job

Medical & pharmacy coverage

Dental/vision insurance

401(k)

HSA

FSA

Life Insurance

Pet Insurance

Short term Disability

Long term Disability

Accident & Critical illness coverage

Pre-paid legal & ID theft protection

Sick time

Other paid leaves

Employee Assistance Program

Job summary

Innova Solutions is seeking an SAP CS Consultant for a 6+ month contract in Malvern, PA. The role focuses on SAP CS processes, with strong capabilities in SD, MM, and FI, and involves hands-on configuration and troubleshooting in an SAP S/4HANA environment.

The ideal candidate will manage design discussions with business stakeholders, provide functional expertise across CS and related modules, and drive solution alignment with SAP best practices. Onsite role with benefits listed below.

Qualifications

• Strong functional expertise in SAP CS (Customer Service) with a deep understanding of standard CS processes and configurations.
• Excellent knowledge of Contracts, Billing and Pricing
• Experience working in SAP S/4HANA environments, with emphasis on core Service functionality rather than advanced S/4HANA-specific features.
• Demonstrated ability to work in a highly hands-on role, including configuration and troubleshooting.
• Strong analytical skills with exceptional attention to detail.
• Proven experience engaging with business stakeholders and driving solution discussions and design decisions.
• Excellent communication and collaboration skills.

Responsibilities

• Lead the support and continuous improvement of SAP CS processes in an SAP S/4HANA environment.
• Provide functional expertise across core SAP CS capabilities, with a strong focus on standard CS processes and configurations.
• Analyze business requirements and translate them into effective SAP solutions.
• Troubleshoot complex business and system issues, including hands-on involvement in configuration, testing, and debugging activities where required.
• Collaborate with business stakeholders, project teams, and technical resources to drive solution alignment and successful implementation.
• Provide design recommendations and ensure solutions are aligned with business objectives and SAP best practices.
• Support incident management, root cause analysis, change requests, and enhancement initiatives.
• Mentor team members and provide leadership in support and delivery activities.

Skills

SD

MM

CO

FI

CS

Tools

SAP S/4HANA

SAP CS Config

Job description

Job Description

A client of Innova Solutions is immediately hiring for a SAP CS- Customer Service Consultant

Position type: Full-time Contract (W2)
Role: SAP SD (Sales and Distribution)
Duration: 6+ months Contract
Location : Malvern, PA (Onsite role)

Must have Skills - Sales and Distribution (SD), Materials Management (MM), Sales and Distribution (SD), Materials Management (MM), Controlling (CO), Financial Accounting (FI)

Primary Skill Required for the Role:

• Strong functional expertise in SAP CS (Customer Service) with a deep understanding of standard CS processes and configurations.
• Excellent knowledge of Contracts, Billing and Pricing
• Experience working in SAP S/4HANA environments, with emphasis on core Service functionality rather than advanced S/4HANA-specific features.
• Demonstrated ability to work in a highly hands‑on role, including configuration and troubleshooting.
• Strong analytical skills with exceptional attention to detail.
• Proven experience engaging with business stakeholders and driving solution discussions and design decisions.
• Excellent communication and collaboration skills.

Details:

• Lead the support and continuous improvement of SAP CS processes in an SAP S/4HANA environment.
• Provide functional expertise across core SAP CS capabilities, with a strong focus on standard CS processes and configurations.
• Analyze business requirements and translate them into effective SAP solutions.
• Troubleshoot complex business and system issues, including hands‑on involvement in configuration, testing, and debugging activities where required.
• Collaborate with business stakeholders, project teams, and technical resources to drive solution alignment and successful implementation.
• Provide design recommendations and ensure solutions are aligned with business objectives and SAP best practices.
• Support incident management, root cause analysis, change requests, and enhancement initiatives.
• Mentor team members and provide leadership in support and delivery activities.

The ideal candidate will have - Sales and Distribution (SD), Materials Management (MM), Sales and Distribution (SD), Materials Management (MM), Controlling (CO), Financial Accounting (FI)

This position is only open to applicants who can be engaged on a W-2 basis.

PAY RANGE AND BENEFITS:

Pay Range*: $70/- per hour

*Pay range offered to a successful candidate will be based on several factors, including the candidate's education, work experience, work location, specific job duties, certifications, etc.

Benefits:

• Medical & pharmacy coverage
• Dental/vision insurance
• 401(k)
• Health saving account (HSA)
• Flexible spending account (FSA)
• Life Insurance
• Pet Insurance
• Short term Disability
• Long term Disability
• Accident & Critical illness coverage
• Pre-paid legal & ID theft protection
• Sick time
• Other types of paid leaves (as required by law)
• Employee Assistance Program (EAP)

ABOUT INNOVA SOLUTIONS: Founded in 1998 and headquartered in Atlanta, Georgia, Innova Solutions employs approximately 50,000 professionals worldwide and reports an annual revenue approaching $3 Billion. Through our global delivery centers across North America, Asia, and Europe, we deliver strategic technology and business transformation solutions to our clients, enabling them to operate as leaders within their fields.

Recent Recognitions:

• Named One of America’s Best Employers for New Grads by Forbes (2024)
• Named One of the Best Companies to Work for by U.S. News & World Report (Private Companies List, 2024-2025)
• One of the Largest IT Staffing Firms in the US – Ranked #3 by Staffing Industry Analysts (SIA, 2024)
• One of the Largest Staffing Firms in the US – Ranked #13 by Staffing Industry Analysts (SIA, 2024; includes Innova Solutions, Volt, & HireGenics)
• Named One of the Top Ten Private Companies in Atlanta by the Atlanta Business Chronicle (2023)
• One of the Largest Certified Minority Business Enterprises (MBEs) in the United States (NMSDC, 2024)
• AWS Advanced Tier Services Partner with 100+ certifications

Website: https://www.innovasolutions.com/

Innova Solutions is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. Innova Solutions is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment on the basis of race, color, religion or belief, national origin, citizenship, social or ethnic origin, sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation, or any other status protected by the statutes, rules, and regulations in the locations where it operates. If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please contact us at [e-mail] or [phone]. Please indicate the specifics of the assistance needed. Innova Solutions encourages all interested and qualified candidates to apply for employment opportunities. Innova Solutions (HireGenics/Volt) does not discriminate against applicants based on citizenship status, immigration status, or national origin, in accordance with 8 U.S.C. § 1324b. The company will consider for employment qualified applicants with arrest and conviction records in a manner that complies with the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Initiative for Hiring Ordinance, and other applicable laws.

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